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Not possible to issue compensation?

daily bug still broken

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Captain_Underpants53 #1 Posted 03 January 2022 - 11:42 AM

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I recently noticed that the 10 token daily, Bring The Fire, requiring 100 ground targets in all 3 periods was only giving 1 candy instead of 3 whenever a period was finished.  Sp I submitted a ticket ID#136823037 complete with screen shots.

 

Support promptly informed me that it was a known bug but they didn't know when it would be fixed.  So far, so good.  But then came the twist.  Unfortunately IT WOULD NOT BE POSSIBLE TO ISSUE COMPENSATION!  Very puzzling that they can't just give me 6 candy or 600 Free XP.  Then, no harm, no foul.

 

I often feel like I am playing a game where the powers-that-be could give a good you-know-what whether anyone played at all.  This kind of stuff just creates ill will and animosity within  the game community.

 

:(


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cobra_marksman #2 Posted 03 January 2022 - 02:54 PM

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View PostCaptain_Underpants53, on 03 January 2022 - 06:42 AM, said:

.  But then came the twist.  Unfortunately IT WOULD NOT BE POSSIBLE TO ISSUE COMPENSATION!  Very puzzling that they can't just give me 6 candy or 600 Free XP.  Then, no harm, no foul.

  This kind of stuff just creates ill will and animosity within  the game community.

 

 

 

 

Players must play at least 30 battles a day ( scoring 5k  per battle ) for 30 days to get to the end of the finish line. (66% win / loss ratio)

So were all (mostly) going to have to dig into our wallets, to finish that 600 mission run to the.final 60th. final mission.

Not issuing and candy canes is probably just a good business move to them.

Bottom line: the more free candy they give out, will directly affect their bottom-line profit. :coin:

__________ :angry: ___No Soup For You ___ :angry:

 


Edited by cobra_marksman, 04 January 2022 - 02:55 PM.


BuffaloTime #3 Posted 03 January 2022 - 09:47 PM

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View Postcobra_marksman, on 03 January 2022 - 09:54 AM, said:

Players must play at least 30 battles a day ( scoring 5k  per battle ) for 30 days to get to the end of the finish line.

So were all (mostly) going to have to dig into our wallets, to finish that 600 mission run to the.final 60th. final mission.

Not issuing and candy canes is probably just a good business move to them.

Bottom line: the more free candy they give out, will directly affect their bottom-line profit. :coin:

__________ :angry: ___No Soup For You ___ :angry:

 

8000



Captain_Underpants53 #4 Posted 03 January 2022 - 11:05 PM

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The final story from Support was, yes, it is a bug, and yes I should have gotten 6 more candy canes.  BUT, no compensation is possible.  So sad, too bad.  I give up.

 

:amazed:


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cobra_marksman #5 Posted 04 January 2022 - 02:51 PM

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View PostCaptain_Underpants53, on 03 January 2022 - 06:05 PM, said:

The final story from Support was, yes, it is a bug, and yes I should have gotten 6 more candy canes.  BUT, no compensation is possible.  So sad, too bad.  I give up.

 

:amazed:

Since you initially brought that to our attention. I've been watching my candy cane pay-out also.

Been counting candy on every completed daily mission, and yep. No..candy being issued on any completion missions. :angry:

___________________More.......Sry......No Soup For You ........ :popcorn:


Edited by cobra_marksman, 04 January 2022 - 02:53 PM.


Captain_Underpants53 #6 Posted 04 January 2022 - 03:05 PM

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The only problem I have had so far is with the Bring The Fire daily.
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Bobby_Tables #7 Posted 04 January 2022 - 03:55 PM

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Too I noticed this issue.

 

 



Captain_Underpants53 #8 Posted 13 January 2022 - 08:39 PM

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So a couple of weeks ago I got the 10 token daily 'Bring the Fire'.  I discovered that, unlike other 10 token dailies it did not give 3 candy for every Period completed, but only 1.

 

One ticket later I learned that they were aware of the bug, couldn't fix it, didn't know when it could be fixed, and that no compensation was possible.  There went 1200 Free XP.

 

So I got it again yesterday and still busted.  Ticket #2 enlightened me that nothing had changed.  Maybe they don't have the ability to fix this but they surely have the ability to remove this busted daily from the rotation until the candy cane give away is over.  12 lost candy canes are not inconsequential.  2400 Free XP comes in handy.  Too bad, so sad.

 

They also have the ability to offer some bit of compensation but evidently not the desire. 

 

They promise 3 candy canes for every Period completed of a ten token daily.  I do hope they send me a survey to fill out.  They don't half the time in my experience.

 

:angry:


MSgt, USAF, (ret)





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