I recently noticed that the 10 token daily, Bring The Fire, requiring 100 ground targets in all 3 periods was only giving 1 candy instead of 3 whenever a period was finished. Sp I submitted a ticket ID#136823037 complete with screen shots.
Support promptly informed me that it was a known bug but they didn't know when it would be fixed. So far, so good. But then came the twist. Unfortunately IT WOULD NOT BE POSSIBLE TO ISSUE COMPENSATION! Very puzzling that they can't just give me 6 candy or 600 Free XP. Then, no harm, no foul.
I often feel like I am playing a game where the powers-that-be could give a good you-know-what whether anyone played at all. This kind of stuff just creates ill will and animosity within the game community.