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Lost in-game progress


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8 replies to this topic

DieFatWest #1 Posted 01 December 2020 - 07:01 AM

    Airman Basic

  • Member
  • 337 battles
  • 3
  • Member since:
    10-26-2018

After not playing for months, I lost all my planes and being reset to a new account.

I can still check my profile on the website, but in-game it's nothing.

Any advice?



Captain_Underpants53 #2 Posted 01 December 2020 - 07:07 AM

    Major

  • Member
  • 34749 battles
  • 5,747
  • [USMIL] USMIL
  • Member since:
    04-17-2017

Ticket?

 


MSgt, USAF, (ret)

losttwo #3 Posted 01 December 2020 - 09:05 AM

    which way do we go?

  • Community Ace
  • 10869 battles
  • 15,329
  • [S-S-G] S-S-G
  • Member since:
    05-15-2012

I would contact support and submit a ticket

 



hoom #4 Posted 01 December 2020 - 09:12 AM

    First Lieutenant

  • Closed Beta Tester
  • 12971 battles
  • 2,623
  • Member since:
    01-26-2012
You're probably using the wrong email address to login to the client.

Edited by hoom, 01 December 2020 - 09:13 AM.

C'est magnifique, mais ce n'est pas le SerB.

blindfoId #5 Posted 01 December 2020 - 09:24 AM

    Second Lieutenant

  • Administrator
  • 8 battles
  • 1,569
  • Member since:
    07-19-2018

View PostDieFatWest, on 01 December 2020 - 10:01 AM, said:

After not playing for months, I lost all my planes and being reset to a new account.

I can still check my profile on the website, but in-game it's nothing.

Any advice?

 

Hi DieFatWest, 

Please submit a ticket to Customer Support. 



DieFatWest #6 Posted 01 December 2020 - 09:47 AM

    Airman Basic

  • Member
  • 337 battles
  • 3
  • Member since:
    10-26-2018

I did not login to the wrong email cuz I only got one

Ive sent a ticket to the customer support.

Thanks



DieFatWest #7 Posted 02 December 2020 - 02:19 PM

    Airman Basic

  • Member
  • 337 battles
  • 3
  • Member since:
    10-26-2018
Oh sorry guys my setting is wrong it connected to a wrong server that I did not notice

SkyWolf__WM #8 Posted 02 December 2020 - 03:42 PM

    Major

  • Closed Beta Tester
  • 15314 battles
  • 5,454
  • [S-S-G] S-S-G
  • Member since:
    07-13-2012

View PostDieFatWest, on 02 December 2020 - 09:19 AM, said:

Oh sorry guys my setting is wrong it connected to a wrong server that I did not notice


:sceptic::teethhappy:


***************Fail to Suck****************

I shall use my aircraft and my skill to slightly inconvenience mine enemies.


losttwo #9 Posted 02 December 2020 - 07:04 PM

    which way do we go?

  • Community Ace
  • 10869 battles
  • 15,329
  • [S-S-G] S-S-G
  • Member since:
    05-15-2012
Don't concern yourself with my in game progress




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