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CruzANDBruz #1 Posted 27 September 2020 - 05:23 AM

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I play 7 days in a row, earn a crate, I get a hangar scene change for my trouble but no crate, only a WOWP game lock up with blue sky and clouds showing on my screen. Then I have to reboot to continue playing. What gives? This has happened twice in recent weeks. Anyone else having this issue? 

Captain_Underpants53 #2 Posted 27 September 2020 - 08:01 AM

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It sounds like the usual problem when you get some Premium Time and didn't already have any.
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qu33kKC #3 Posted 27 September 2020 - 12:07 PM

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View PostCaptain_Underpants53, on 27 September 2020 - 08:01 AM, said:

It sounds like the usual problem when you get some Premium Time and didn't already have any.

 

This.



jack_wdw #4 Posted 27 September 2020 - 05:49 PM

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Is there any way to know what you received in that crate (when you get this error)?

Is there an opened cates log available?

blindfoId #5 Posted 28 September 2020 - 11:11 AM

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View PostCruzANDBruz, on 27 September 2020 - 08:23 AM, said:

I play 7 days in a row, earn a crate, I get a hangar scene change for my trouble but no crate, only a WOWP game lock up with blue sky and clouds showing on my screen. Then I have to reboot to continue playing. What gives? This has happened twice in recent weeks. Anyone else having this issue? 

 

This issue might appear if you received Premium Days from the Unique Supplies and had no premium time active at that moment, Captain_Underpants53 described it correctly.

 

View Postjack_wdw, on 27 September 2020 - 08:49 PM, said:

Is there any way to know what you received in that crate (when you get this error)?

Is there an opened cates log available?

 

If you encounter this issue and you want to know the content of the opened crate you can submit a ticket to Customer Support. 



SkyWolf__WM #6 Posted 28 September 2020 - 02:46 PM

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View Postjack_wdw, on 27 September 2020 - 12:49 PM, said:

Is there any way to know what you received in that crate (when you get this error)?

Is there an opened cates log available?

 

Just buy some premium time. They have a deal where you get 30 days premium and 650 gold for about $12.50.


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CruzANDBruz #7 Posted 29 September 2020 - 06:55 AM

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I guess I won't bother putting an emphasis on playing 7 days in a row then, since I'm either not getting my crate prizes or don't know what I got if I did. WOWP's loss. The more I play the more I spend.  

SkyWolf__WM #8 Posted 29 September 2020 - 03:37 PM

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View PostCruzANDBruz, on 29 September 2020 - 01:55 AM, said:

I guess I won't bother putting an emphasis on playing 7 days in a row then, since I'm either not getting my crate prizes or don't know what I got if I did. WOWP's loss. The more I play the more I spend.  

 

Get a clue dude.  :sceptic:


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jack_wdw #9 Posted 29 September 2020 - 04:36 PM

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Could this not be solved easily by giving one day of premium as a daily reward on each sunday?

Captain_Underpants53 #10 Posted 29 September 2020 - 08:30 PM

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View Postjack_wdw, on 29 September 2020 - 11:36 AM, said:

Could this not be solved easily by giving one day of premium as a daily reward on each sunday?


No but it is a good idea if given on a Saturday.


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jack_wdw #11 Posted 29 September 2020 - 09:53 PM

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Doesn't the crate reward (which you receive after 7 days of playing) differ from the materials reward you get on sunday?
So why is it a better idea to give the premium day on a saturday?
Saturday is surely an option, but then you'll have to complete your tour within 24 hours. (let's say you get your daily reward on sat 09.00AM, then you'll have to complete the tour and open your crate on sunday before 09.00AM, or otherwise the bug may strike.)

By completing the 7day tour, you'll get the premium day instead of materials, so it can't generate the blue skies bug if you open the crate afterwards (within a 24h time window).

Edited by jack_wdw, 29 September 2020 - 09:54 PM.


Captain_Underpants53 #12 Posted 29 September 2020 - 10:34 PM

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Maybe diff time zones or something.  For me, I get the daily reward on Saturday at 2000 hours EST.  Plus the crate.  So if the daily reward was sitting there (already automatically in effect) and I opened the crate, voila!  I still think it's a great idea!
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Captain_Underpants53 #13 Posted 30 September 2020 - 12:14 AM

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On the other hand, you can buy a day of Premium Time for less than a buck fitty.  Why not?
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jack_wdw #14 Posted 30 September 2020 - 06:36 AM

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Must be someting with the time-zones settings indeed.
I think we both mean the same, that if the last daily reward was replaced by 1 day of premium time.
Other walkaround, could be to not include any premium time in these crates until this bug is fixed...
Or just fix the bug...

I don't play enough to have actually any use for premium time.

Sometimes i get 3 days of premium, which are insta activated and i can't  play more than one or two battles a day.
I have a dayjob, kids,....



Maybe premium time would be more interesting for me, if it could be activated at a desired time (like crates).
But in its current form, premium time is the most useless thing i can spend my money on.

 






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