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who would I speak to about getting the gas operation bundle?


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Silence6966 #1 Posted 02 June 2020 - 07:07 PM

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I recently spent a bunch of money on premium and buying gold, I would have bought the gas operating system bundle as its the same price as the gold I bought and comes with an ultimate system that I would use on my s199. who do I speak to about getting the bundle put onto my account?  because the update never went on, I missed out on it when I would definitely have bought it. I support the game by buying gold regularly, and I buy premium planes and I am really annoyed about this.
If at first you don't succeed, give up loser, you suck. or man up, get better and win

Russian- I-16e, I-17,Yak7m82, Yak3rd, la5, I210, I220 Yak3, yak1m, yak 15, 
Germans-Ar-67, spitv DB605, BF109B, BF109E, BF110e, ME410, BF109z,ME209A,MEP1092
American-F2a1, P36c, P-38f, XP55,
British-Bulldog, venom,Spitfire1,SpitfireV ,SpitfireXIV,Vampire, Attacker, Hurricane1, Tornado, Typhoon, Tempest,
Japanese- Type91,KI431,KI45  KI 61, KI102,
Israeli-S199 best plane ever
international-b-534,

But Corvus says I only fly vampires and spitfires and Corvus knows everything.

The_real_Gouldy #2 Posted 02 June 2020 - 07:31 PM

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https://na.wargaming...#category_25899

 



blindfoId #3 Posted 03 June 2020 - 02:05 PM

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View PostSilence6966, on 02 June 2020 - 10:07 PM, said:

I recently spent a bunch of money on premium and buying gold, I would have bought the gas operating system bundle as its the same price as the gold I bought and comes with an ultimate system that I would use on my s199. who do I speak to about getting the bundle put onto my account?  because the update never went on, I missed out on it when I would definitely have bought it. I support the game by buying gold regularly, and I buy premium planes and I am really annoyed about this.

 

Bundles are available for a limited period of time, if you missed the offer you cannot get it unless it appears in the Premium Shop in the future. 



Silence6966 #4 Posted 03 June 2020 - 09:14 PM

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View PostblindfoId, on 03 June 2020 - 07:05 AM, said:

 

Bundles are available for a limited period of time, if you missed the offer you cannot get it unless it appears in the Premium Shop in the future. 

the issue many of us have is that our store did not even show the bundle until the update. I bought Gold, I spent the same amount as I would have spent had I gotten the gas operating bundle, the amount of gold is the same price without the equipment, it doesn't take a rocket scientist to understand that had I been able to see the bundle, I would have purchased it. also, I could not see the 30 day premium with 500 gold, because no 30 day prem was available, I bought gold so I could simply use gold to buy a 30 day premium acct, and then a few days later you guys finally did the update and lo and behold not only is the 30 day prem with 500 gold 3 dollars cheaper than the regular 30 day but it comes with 500 gold.

I spend money on this game, if I was simply a free to play guy who spends zero money, I would not complain but this is not the first time something like this has happened to me and I have spent several hundred dollars on this game now and expect at least a semblence of customer service. honestly its like you guys aren't even trying.


If at first you don't succeed, give up loser, you suck. or man up, get better and win

Russian- I-16e, I-17,Yak7m82, Yak3rd, la5, I210, I220 Yak3, yak1m, yak 15, 
Germans-Ar-67, spitv DB605, BF109B, BF109E, BF110e, ME410, BF109z,ME209A,MEP1092
American-F2a1, P36c, P-38f, XP55,
British-Bulldog, venom,Spitfire1,SpitfireV ,SpitfireXIV,Vampire, Attacker, Hurricane1, Tornado, Typhoon, Tempest,
Japanese- Type91,KI431,KI45  KI 61, KI102,
Israeli-S199 best plane ever
international-b-534,

But Corvus says I only fly vampires and spitfires and Corvus knows everything.

losttwo #5 Posted 03 June 2020 - 09:32 PM

    which way do we go?

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:child:

Edited by losttwo, 03 June 2020 - 09:37 PM.


losttwo #6 Posted 03 June 2020 - 09:36 PM

    which way do we go?

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View PostSilence6966, on 03 June 2020 - 04:14 PM, said:

the issue many of us have I am having is that our store did not even show the bundle until the update. I bought Gold, I spent the same amount as I would have spent had I gotten the gas operating bundle, the amount of gold is the same price without the equipment, it doesn't take a rocket scientist to understand that had I been able to see the bundle, I would have purchased it. also, I could not see the 30 day premium with 500 gold, because no 30 day prem was available, I bought gold so I could simply use gold to buy a 30 day premium acct, and then a few days later you guys finally did the update and lo and behold not only is the 30 day prem with 500 gold 3 dollars cheaper than the regular 30 day but it comes with 500 gold.

I spend money on this game, if I was simply a free to play guy who spends zero money, I would not complain but this is not the first time something like this has happened to me and I have spent several hundred dollars on this game now and expect at least a semblence of customer service. honestly its like you guys aren't even trying.

ftfy

Have you tried contacting support to let them know you received your check and have money to spend



Ace_BOTlistic_Cosmo #7 Posted 03 June 2020 - 10:34 PM

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View Postlosttwo, on 03 June 2020 - 04:36 PM, said:

ftfy

Have you tried contacting support to let them know you received your check and have money to spend


at walmart you can return stuff even without a receipt

:coin:


if the pilot's good, see, I mean, if he's really..sharp, he can barrel that baby in so low [he spreads his arms like wings and laughs],

you oughtta see it sometime, it's a sight. A big plane like a '52. VRROOM! There's jet exhaust, fryin' chickens in the barnyard.


blindfoId #8 Posted 04 June 2020 - 10:08 AM

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View PostSilence6966, on 04 June 2020 - 12:14 AM, said:

the issue many of us have is that our store did not even show the bundle until the update. 

 

As soon as an offer becomes available and appears in the Premium Shop, we have an article or the link to this article introducing the offer posted on official portal, WGC news list, Facebook and official forum. If you have any problems with news updating in time or purchases made please submit a ticket to Customer Support. 



CorvusCorvax #9 Posted 06 June 2020 - 03:21 PM

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View Postlosttwo, on 03 June 2020 - 09:36 PM, said:

ftfy

Have you tried contacting support to let them know you received your check and have money to spend


But whining in public about it is more fun.






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