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Holiday Supply Crates


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Content_WG #1 Posted 20 December 2019 - 11:25 AM

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Seize this chance to get Premium aircraft, gold, days of Premium Account, and Free XP! Sets of consumables and ammunition for your warbirds and valuable materials for enhancing, calibrating and reassembling equipment will serve as a pleasant bonus.

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omi5cron #2 Posted 20 December 2019 - 12:00 PM

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gold compensation for planes already gotten? got 12 planes...only 4 were brand new. no gold compensation yet seen for repeats. or was the catch that you had to have them PRIOR to today?

 

i am fairly sure that some repeats i DID already have...yet NO gold compensation for ANY repeats.

 

edit:update: 12 planes total in crates...only 4 NEW planes. i had 37 prem planes BEFORE today...i now have 41. will gold compensation happen soon?


Edited by omi5cron, 20 December 2019 - 12:22 PM.


blindfoId #3 Posted 20 December 2019 - 12:39 PM

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View Postomi5cron, on 20 December 2019 - 03:00 PM, said:

gold compensation for planes already gotten? got 12 planes...only 4 were brand new. no gold compensation yet seen for repeats. or was the catch that you had to have them PRIOR to today?

 

i am fairly sure that some repeats i DID already have...yet NO gold compensation for ANY repeats.

 

edit:update: 12 planes total in crates...only 4 NEW planes. i had 37 prem planes BEFORE today...i now have 41. will gold compensation happen soon?

 

Hi omi5cron,

 

We'll check if something went wrong on our side. Do not worry - you will get your gold :) 

 

UPD

 

Thank you for your report, we are currently working on the issue. Anyway, you'll receive gold compensation. Probably it'll require a ticket to Customer Support, but we'll try to do our best and compensate everything without bothering you with creating a ticket. I cannot give any ETA at the moment as everything depends on the way the issues will be solved.


Edited by blindfoId, 20 December 2019 - 02:27 PM.


no_trace_of_sanity #4 Posted 20 December 2019 - 12:45 PM

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I'm guessing the crates replace the bags we had last year. Just a little disapointed that to aqquire 100 the cost is 150 USD instead of 100 for 100 like last year. Oh well. Guess i'll just get a few less this time around.

Confucious #5 Posted 20 December 2019 - 02:33 PM

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View Postomi5cron, on 20 December 2019 - 12:00 PM, said:

gold compensation for planes already gotten? got 12 planes...only 4 were brand new. no gold compensation yet seen for repeats. or was the catch that you had to have them PRIOR to today?

 

i am fairly sure that some repeats i DID already have...yet NO gold compensation for ANY repeats.

 

edit:update: 12 planes total in crates...only 4 NEW planes. i had 37 prem planes BEFORE today...i now have 41. will gold compensation happen soon?

How did you do on premium time and how many crates did you purchase?

 



Adalbertt #6 Posted 20 December 2019 - 03:04 PM

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I got 10 crates. After opening 8 I got some kind of error and now it says that I have 0 crates while two supposed to be still unopened. None of the stuff I got from the boxes is on my account when I log in to the game. It have been a while since I opened them. Do I need to create a ticket or it needs some more time?

Confucious #7 Posted 20 December 2019 - 03:11 PM

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I think you have to go to a special website to open crates. I bought one as a test and it did not appear in game. You have to go to an off game site to redeem them. Link was in article. I will try to find link for you.

 

Here it is: https://na.playwarplanes.com/en/

 

Also, per another poster, premium time is NOT universal, as I was told at one point. Only wowp it seems.

 


Edited by Confucious, 20 December 2019 - 03:12 PM.


Adalbertt #8 Posted 20 December 2019 - 03:33 PM

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View PostConfucious, on 20 December 2019 - 03:11 PM, said:

I think you have to go to a special website to open crates. I bought one as a test and it did not appear in game. You have to go to an off game site to redeem them. Link was in article. I will try to find link for you.

 

Here it is: https://na.playwarplanes.com/en/

 

Also, per another poster, premium time is NOT universal, as I was told at one point. Only wowp it seems.

 

That's what I have done. I opened 8 on that website and got an error. Now it says 0 boxes are left. Nothing showed up in the game so far.


Edited by Adalbertt, 20 December 2019 - 03:34 PM.


blindfoId #9 Posted 20 December 2019 - 03:50 PM

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View PostAdalbertt, on 20 December 2019 - 06:04 PM, said:

I got 10 crates. After opening 8 I got some kind of error and now it says that I have 0 crates while two supposed to be still unopened. None of the stuff I got from the boxes is on my account when I log in to the game. It have been a while since I opened them. Do I need to create a ticket or it needs some more time?

 

Refreshing the page and clearing browser cached data doesn't help? It seems to me that you could've mistakenly opened all left boxed at once. If it is not so, please create a ticket. 

 

View PostConfucious, on 20 December 2019 - 06:11 PM, said:

Also, per another poster, premium time is NOT universal, as I was told at one point. Only wowp it seems.

 

 

We have 3 types of premium account across all three titles: Shared Premium Account that is active in all three titles, WoT premium account and WoWS premium account. Here in WoWp we use only Shared Premium Account. 



Adalbertt #10 Posted 20 December 2019 - 04:03 PM

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I have opened a ticket. I got 3 prem aircraft. One new and 2 duplicates. New one did not showed up on the account, and there is no compensation for duplicates. Free XP, gold and other stuff did not showed up on the account either. I was opening boxes one by one, but after opening 8 of them an error came up and now it says 0 boxes are left.

White_Widow18 #11 Posted 20 December 2019 - 04:23 PM

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What would the gold compensation be for the Ya-3rd? Because I don't think I got my full gold compensation from crate planes I already owned... the 3rd was one of them

Adalbertt #12 Posted 20 December 2019 - 04:31 PM

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View PostWhite_Widow18, on 20 December 2019 - 04:23 PM, said:

What would the gold compensation be for the Ya-3rd? Because I don't think I got my full gold compensation from crate planes I already owned... the 3rd was one of them

The system does not work and seems than nobody gets compensation for already owned aircraft, even if the website says there will be. Just open the ticket.



White_Widow18 #13 Posted 20 December 2019 - 04:41 PM

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I seem to have gotten part of the gold for planes owned... but I feel like 4k would be less than -just- the Yak-3RD.. since it usually costs around 6k or so to buy a T7 Premium :/ 

DeathSniper #14 Posted 20 December 2019 - 06:16 PM

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The "Special New Year's Site" to open crates is unavailable due to maintenance atm :(

 

"box is currently undergoing scheduled maintenance.

Please try back again soon.

Sorry for the inconvenience."

 

Come back box!!!



Panoptic #15 Posted 20 December 2019 - 06:23 PM

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I believe I did not receive the gold equivalent for planes I already owned. The ticket website says "something went wrong, please try again later."

DeathSniper #16 Posted 20 December 2019 - 06:58 PM

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Sigh...

 

First 100 cases -

I-16 Type 29
Ki-5
I-5 ShKAS
F11C-2
Mosquito FB 26
XP-77
Hawk-2
YP-29
Ju86E
Caudron-Renault C.714
Fairey Fantome
Lavochkin LaGG-3 series 34
Поликарпов ЦКБ-12бис
Curtiss Tomahawk IIb
Avia S-199 Sakeen
IL-2 with rear gunner
Kochyerigin-Yatsenko DI-6i
Miles M.20
Curtiss P-36C Hawk
Heinkel He 100 D-1
Henschel Hs 129A
Grumman XF4F-3

 

 

Next 25 -

Messerschmitt Me 210
Bell P-39N-1 Airacobra
Supermarine Spitfire V DB 605

 

Next 50 -

0 Planes.  It's pretty stupid that cases don't roll prizes that have been given out already...

I was under the impression that it worked the same way as either WoT or WoWS - either you get the "duplicate plane but its converted into gold instead" like WoT, or "it re-rolls into another premium you don't have until you have all of them" like WoS.

Going to open a ticket to refund the last 75 - I understand boxes are random, but when prizes are taken out and no longer in the pool (without any statements on it prior) it's borderline theft.


Edited by DeathSniper, 20 December 2019 - 07:11 PM.


White_Widow18 #17 Posted 20 December 2019 - 07:10 PM

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nevermind, missed the edited update

Edited by White_Widow18, 20 December 2019 - 07:12 PM.


S_L_A_Y #18 Posted 20 December 2019 - 07:10 PM

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@blindfold are they going to be able to see what planes i received and did not get compensated for? I got 100, and at least 15-16 planes.. most of which i had already.. I do not remember which planes i got only a few stick out like the ME-210 etc...

View PostblindfoId, on 20 December 2019 - 12:39 PM, said:

 

Hi omi5cron,

 

We'll check if something went wrong on our side. Do not worry - you will get your gold :) 

 

UPD

 

Thank you for your report, we are currently working on the issue. Anyway, you'll receive gold compensation. Probably it'll require a ticket to Customer Support, but we'll try to do our best and compensate everything without bothering you with creating a ticket. I cannot give any ETA at the moment as everything depends on the way the issues will be solved.

 



trikke #19 Posted 20 December 2019 - 08:50 PM

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I wonder why WG came up with this new "open your crates  only on this special site but not in-game"?

 

seems unusual, at best.       really unusual, at worst

 

do other games work like this?


Spittoon says #smarterpilotswinmore

Ace_BOTlistic_Cosmo #20 Posted 20 December 2019 - 09:08 PM

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View Posttrikke, on 20 December 2019 - 03:50 PM, said:

I wonder why WG came up with this new "open your crates  only on this special site but not in-game"?

 

seems unusual, at best.       really unusual, at worst

 

do other games work like this?

it sounds like it might a band aid to stop layering more crarp on the already unstable client

maybe the blue skies of confusion are an indicator of an achilles heal in the server/client communication

or...

I could be spitting in the wind

:sceptic:

 


if the pilot's good, see, I mean, if he's really..sharp, he can barrel that baby in so low [he spreads his arms like wings and laughs],

you oughtta see it sometime, it's a sight. A big plane like a '52. VRROOM! There's jet exhaust, fryin' chickens in the barnyard.





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