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Unopened unique supply crates converted to normal supply crates


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Von_Hellswinkle #1 Posted 04 September 2019 - 06:14 AM

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As the title says. I had 5 unopened crates from the weekly mission set and they're all converted to normal supply crates for some reason. Anyway, send a ticket.


Edited by Von_Hellswinkle, 04 September 2019 - 06:16 AM.


GonerNL #2 Posted 04 September 2019 - 07:37 AM

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Confirmed on EU forum by blindfold ... it's being looked into.

 

http://forum.worldofwarplanes.eu/index.php?/topic/52920-excuse-me-wg-you-did-what/page__pid__594037#entry594037

 


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losttwo #3 Posted 04 September 2019 - 07:44 AM

    which way do we go?

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I thought all the supply crates were the same

GonerNL #4 Posted 04 September 2019 - 07:54 AM

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Nope ; https://worldofwarplanes.com/news/prize_list/

 

the unique ones can give planes ... ordinary crates don't

 


Edited by GonerNL, 04 September 2019 - 07:55 AM.

Flying on NA and EU servers

losttwo #5 Posted 04 September 2019 - 09:07 AM

    which way do we go?

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View PostGonerNL, on 04 September 2019 - 02:54 AM, said:

Nope ; https://worldofwarplanes.com/news/prize_list/

 

the unique ones can give planes ... ordinary crates don't

 

 

Well that explains the lackluster gifts I have been getting lately.



blindfoId #6 Posted 04 September 2019 - 10:17 AM

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View PostVon_Hellswinkle, on 04 September 2019 - 09:14 AM, said:

As the title says. I had 5 unopened crates from the weekly mission set and they're all converted to normal supply crates for some reason. Anyway, send a ticket.

 

The issue is confirmed and the team is already preparing a fix that should be applied approximately during the next server restart. After that, we'll receive the list of the affected players. After that, Customer Support will be ready to compensate missing crates. 



GonerNL #7 Posted 04 September 2019 - 10:35 AM

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View Postlosttwo, on 04 September 2019 - 10:07 AM, said:

Well that explains the lackluster gifts I have been getting lately.

 

From which crates ??

The unique supplies you get from daily bonus have given me gold, free exp, premium time and even a plane.

I don't bother to get the regular supplies, for sale in the webshop in bundles. Mmm, maybe I should, they can give hangar slots I see.

 

 

 


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Von_Hellswinkle #8 Posted 09 September 2019 - 06:08 PM

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View PostblindfoId, on 04 September 2019 - 10:17 AM, said:

 

The issue is confirmed and the team is already preparing a fix that should be applied approximately during the next server restart. After that, we'll receive the list of the affected players. After that, Customer Support will be ready to compensate missing crates. 

 

When you say server restart do you mean the ones that happen nearly every day?



Von_Hellswinkle #9 Posted 11 September 2019 - 07:24 AM

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Problem solved. Thank you.




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