52 replies to this topic

[ThotCrime]

Unfortunately, in WOWP there are some individual human players who make a sport of shooting down their own team mates, esp. when their team mates are in premium planes. There is one notorious player (who will go unnamed) who appears to spend all his time doing this. He and others have been reported numerous times and had tickets sent in without any apparent action on WG's part. The problem could be solved immediately in the same way that WG has just solved the problem in World of Tanks (WOT).  ELIMINATE TEAM DAMAGE FOR BOTH SHOOTING AND RAMMING.

[Captain_Underpants53]

A small word in defense of WoWP.  They did finally do something.

 

Why small?  It took way too long and, I believe, only happened because the people rose up in outrage and WG saw the threads.  And the something they did was tiny and not very effective.  I am already hearing reports that he is back, barely a few days after their belated action.

 

I am not a fan of your proposed solution.

Edited by Captain_Underpants53, 08 August 2019 - 06:22 AM.

[SgtZak]

Please oh please don’t do this.  First, its a minuscule issue. Second, we’ll soon become like WOT where whiners have ruined the game by whining about arty, team damage, cross,chat all of which are nerfed or banned.  Are we not adults? I played 27k games of WOT.   I barely play anymore because, like all mmo’s, they finally succumbed to the snowflakes.  It is NOT an issue that needs fixing

[ThotCrime]

I am afraid I do not understand why you would be against this idea.  Team damage is not an important mechanic, unlike arguably in WOT where friendly fire arty can be important.  Eliminating team damage in WOWP just eliminates the problem of team killers.  This has become much more common recently and is frustrating to new and old players alike.  There is nothing good, realistic, or necessary in having team damage. Also, WG refuses to police this despite massive abuse by certain known players and this solution would take the inactivity of WG out of the equation. This would also eliminate the problem of your own bots crashing into you in the spawn.  This has nothing to do with snowflakes.

[Captain_Underpants53]

Accidental team damage is a part of the game.  It requires you to be careful not to ram or shoot a team mate.  This individual was very rare which is why there is so much discussion about his knuckle headed ways.  Which is probably something he cherishes, BTW.  Just like the mass murderer who is extremely rare but seeks the so called limelight. 

[Jenko1957]

I'm not a fan of eliminating team damage. Having said that, WG needs to take action on blue on blue attacks. Either weed out the offenders or defang them by eliminating team damage.

[trikke]

Personally, removing team damage wouldn't ruin anything for me, but evidently it would ruin it for others

and if we can't agree, then may I suggest drastically reduced team damage?

compromise?    

 

[Captain_Underpants53]

The question should be, why won't the powers that be actually take timely, concrete steps to correct this one individual?   Would they rather ban a bunch of irate, law abiding players?  What am I missing here?  And 'the computer did it' does not wash with me.

[SkyWolf__WM]

Captain_Underpants53, on 08 August 2019 - 08:09 AM, said:

The question should be, why won't the powers that be actually take timely, concrete steps to correct this one individual?   Would they rather ban a bunch of irate, law abiding players?  What am I missing here?  And 'the computer did it' does not wash with me.

Without team damage the game loses the need for you to be careful and not F' up your teammate. I'm against more Arcady bovine fecal matter in the game. Besides, when would I be able to dispense justice to his justice deserving fanny?  

[Stygian_Alchemist]

Used to play a game that any team damage you dealt, you did double to yourself.

Loved that system.

However though, I am still an advocate for simply removing team damage. Realism as an argument doesn't hold weight with me personally as an argument for keeping it. Especially given that the few times I end up team shooting or ramming someone its a bot because they literally flew straight into my path. Losing points because bots are dumb and fly into a volley of 37mm from my XP-58 sucks.

[Silence6966]

keep team damage, just make it far more onerous on the team damager. remove credits at a higher rate, and if someone actually kills a teammate by dealing more than half his hit points, then make it so that player cant fly that plane for a day or something like that. if it happens multiple times, then they lose that plane entirely have to get it all over again.

[Stygian_Alchemist]

Silence6966, on 08 August 2019 - 01:41 PM, said:

keep team damage, just make it far more onerous on the team damager. remove credits at a higher rate, and if someone actually kills a teammate by dealing more than half his hit points, then make it so that player cant fly that plane for a day or something like that. if it happens multiple times, then they lose that plane entirely have to get it all over again.

How well do you suppose that would go over with the tendency of bots to slam into people or fly straight into a line of fire?

 

[SkyWolf__WM]

Silence6966, on 08 August 2019 - 02:41 PM, said:

keep team damage, just make it far more onerous on the team damager. remove credits at a higher rate, and if someone actually kills a teammate by dealing more than half his hit points, then make it so that player cant fly that plane for a day or something like that. if it happens multiple times, then they lose that plane entirely have to get it all over again.

Air Warrior had it set up so damage to the team killer ONLY counted on the offender's plane. You shot yourself down and caused NO damage to the other guy's plane. Elegant and effective.

[Stygian_Alchemist]

SkyWolf__WM, on 08 August 2019 - 03:36 PM, said:

Air Warrior had it set up so damage to the team killer ONLY counted on the offender's plane. You shot yourself down and caused NO damage to the other guy's plane. Elegant and effective.

See, I like that. That's why I liked the other game's system I mentioned where.. sure.. you damaged the teammate.. but you did -twice- that to yourself. 

Either of these ideas seems a good solution -to me-

[trikke]

if this idea doesn't get traction on the RU server first, it'll get buried here

I always forget that this is a Russian game, by and for Russians. 

 they just let us camp on the edge of their town, like gypsies

[crzyhawk]

the russians like TKing each other so I highly doubt you will ever see TK removed.  That said, if I get SailorBarbieSr on my team again, I may have to try and play wingman for my entire team and cover them from threats.

[blindfoId]

Team damage is not planned to be removed. Any violations of game rules are dealt with by the responsible Customer Care Team. As I already mentioned in this thread, both in-game reporting and submitting tickets will speed up the process of taking actions against a violator. And as I said here,  there need to be a certain number of reports for taking any action against a player. Please take into account that habitual violations have an escalating punishment, similar to the forum bans - Warning - First Strike - Second Strike - etc. Each successive punishment is harsher and longer. 

 

I am sure actions will be taken against the violator according to the policy. 

 

[Captain_Underpants53]

blindfoId, on 09 August 2019 - 08:13 AM, said:

Team damage is not planned to be removed. Any violations of game rules are dealt with by the responsible Customer Care Team. As I already mentioned in this thread, both in-game reporting and submitting tickets will speed up the process of taking actions against a violator. And as I said here,  there need to be a certain number of reports for taking any action against a player. Please take into account that habitual violations have an escalating punishment, similar to the forum bans - Warning - First Strike - Second Strike - etc. Each successive punishment is harsher and longer. 

 

I am sure actions will be taken against the violator according to the policy. 

 

No comment

[Maqor]

crzyhawk, on 08 August 2019 - 11:52 PM, said:

the russians like TKing each other so I highly doubt you will ever see TK removed.

 

On the test server, yes. On the live RU server, no.

[Stygian_Alchemist]

blindfoId, on 09 August 2019 - 07:13 AM, said:

Team damage is not planned to be removed. Any violations of game rules are dealt with by the responsible Customer Care Team. As I already mentioned in this thread, both in-game reporting and submitting tickets will speed up the process of taking actions against a violator. And as I said here,  there need to be a certain number of reports for taking any action against a player. Please take into account that habitual violations have an escalating punishment, similar to the forum bans - Warning - First Strike - Second Strike - etc. Each successive punishment is harsher and longer. 

 

I am sure actions will be taken against the violator according to the policy. 

 

Ok. So.

First, make ticket submission easier. I really shouldn't have to close my game and come out to the desktop, load up a browser, and fish around for screenshot and replay files. These things should all be doable in the game client itself in your hangar. Most other games you can. Oh.. and why do I have to close the game? Because your game freezes up when I alt-tab out and then when I try to alt-tab back in locks my machine so I have to ctrl-alt-delete and reboot or sign out to kill the processes as it also locks focus and will not let me back to the desktop or into -any- other app, including task manager.

Second, quick reporting seems to do absolutely nothing. I reported the same player for harassment using the in-match quick report function for months, as did all of my flight mates and nada. I filed one ticket and it was immediately taken care of. It might behoove WG to make sure their systems are -actually functioning- because frankly they do not seem to be.

Third, any well run company goes where the players are talking and reporting stuff to do their customer service work. We rely on you Blindfold, because you actually communicate and because it seems that often as not we report things spam wise using your quick report feature and many of us file (or at least seem to file) tickets and get zero response for hours, days, weeks, sometimes months. Whereas here, we get a sense of community in our suffering and we ACTUALLY GET A TIMELY RESPONSE. Pardon the all caps, but I had a ticket where I PAID FOR something and it took the best part of a week for CS to respond and then they didn't respond til a day -after- they fixed it.. EXCEPT, of the package I purchased I only got the plane and not the REST of said package. It just wasn't worth my effort to continue to hounding about it for days more and open a new ticket for the REST of the package, that's how opaque your CS/ticketing system is. Might I suggest, as part of this third, that your CS team is either understaffed, inept, untrained, or their systems are not working and/or poorly designed? Because truthfully Blindfold, we all come here because we actually feel like you are reading us and hearing us. Which is -not- a sense most of us get with the ticket or the in-game quick report function as it can take multiple multiple days -or longer- to get any response.

Fourth. You are entirely correct, when enough tickets are filed in a -short enough- time span we do seem to get a quick response. That seems to be a part of the problem however. We are a sporadic and less densely populated server than EU/RU, so that means the numbers you are getting that are supposed to trigger a more intense response are.. to my view.. set too high (If, in fact, your automated systems are working and working as designed).

Fifth, none of this is a criticism of -you- to my understanding. You've always been an honest representative to those of us on the forums and seem to do the best you can. This is long thought frustration and criticism of other portions of the corporation and perhaps some really poor planning regarding CS, ticketing, etc.