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Results not Updating for Wins or Aircraft XP


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Grazuk #1 Posted 11 July 2019 - 06:27 PM

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    05-24-2013

I lost a battle, which updated ok, but then I won two battles in a row but I still show having no win for the day on my aircraft (Spitfire IX) and my XP for the aircraft is not updating for either win.  :(

 

New issue or known bug? 

 

Thanks



Grazuk #2 Posted 11 July 2019 - 07:06 PM

    Airman Basic

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Ok, it gets worse.  Not only am I not getting XP at all (another loss and win for testing purposes), I am getting charged the price of repairs and consumables, but I am not getting the money for the match, so I am slowly going into the hole.   I am now going to try another aircraft t see if it is just the one that is affected.

 

Update:  Only my Spitfire IX appears to be affected, so far.  My other aircraft are updating just fine, so far.  I alternated between an A6M5, the IX, a F4U-1, then the IX again, no luck.

 

Also, others were commenting in game that their aircraft was not clearing their X2 off their aircraft either, and had variations of the same issue.  I am not sure if it was all their aircraft or only the first they were flying for the day.     


Edited by Grazuk, 11 July 2019 - 08:12 PM.


losttwo #3 Posted 11 July 2019 - 07:15 PM

    which way do we go?

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Screen shot, and collect the replay's

Send to support and let them hash it out.



Grazuk #4 Posted 11 July 2019 - 08:18 PM

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View Postlosttwo, on 11 July 2019 - 07:15 PM, said:

Screen shot, and collect the replay's

Send to support and let them hash it out.

Plan too! thx.  Just wanted to post something here in-case someone had a known fix or if Staff had a comment.



sottani #5 Posted 12 July 2019 - 02:51 AM

    Airman Basic

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    01-08-2015

some story: I won a battle in B-17D: No Proficiency, no Exchange ($$) and my two time still there .  Exit the Game and came back.  Lost a battle with B-17D  but got Proficiency & Exchange.  Did another battle with B-17D:  we won, No Proficiency, no Exchange ($$) and my two time still there . 


My B-17D crew is about 97% proficiency

 

I did it one more time,  My computer off on, tried again with B-17D; we won!! So no Proficiency & no Exchange.  So if I lose, I get stuff? 

Some of my other planes seems to be OK.

 

Did Hurricane Mk I, won, So "NO GOLD FOR YOU!"  I think the game is broken.

 

 

 


Edited by sottani, 12 July 2019 - 07:16 AM.


DracosTalon #6 Posted 12 July 2019 - 04:17 AM

    Airman Basic

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    05-28-2016
 Look all of sudden im not receiving XP in my Blenheim F. Not for the plane or crew! I have tried clearing the cache and repair game. No reason to continue playing at this point! And yes i sent a ticket.

OldGeezerGamer #7 Posted 12 July 2019 - 04:29 AM

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I can vouche for DracosTalon...I have known him over 20 years and we are always gaming together...I WAS IN THIS GAME with him and everything was functioning fine. He was making XP to unlock and apply upgrades, and once complete he was making XP towards the Beaufighter. Then all at once all XP, FREE XP, SILVER, AND CREW EXPERIANCE stopped calculating. We played several battles with wins and losses, still the numbers were locked and not growing. All the while MY GAME HAD ZERO issues...I was using the SAME PLANE and we were in a flight together. As of this post my game is still not effected. I agree with him that if this is to continue there is no reason to even have this game on your PC. Why play a game which won't allow you to advance in any way whatsoever??

blindfoId #8 Posted 12 July 2019 - 09:20 AM

    Second Lieutenant

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Hi all,

 

Yesterday we had technical issues with wargaming services which might affect all currencies in-game. The issue was fixed asap. If you still do encounter these problems at the moment after clearing the cache (please make sure you clear your cache when launching the game next time) please report so I can pass it along to the team. 

 

Thank you in advance. 



losttwo #9 Posted 12 July 2019 - 09:28 AM

    which way do we go?

  • Community Ace
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  • 13,646
  • [S-S-G] S-S-G
  • Member since:
    05-15-2012

There is always the last ditch effort of UNINSTALL.

Clean out every WG folder supporting WOWP.

Then re-install.

 

I had to do that prior to 2.0 on my old computer.

Every single update.



blindfoId #10 Posted 12 July 2019 - 02:43 PM

    Second Lieutenant

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The issue has been found and fix is already accepted in testing. We are expecting that it will be released during the night server reset. 

 

On Monday we'll decide on the compensation for the inconvenience. Apologies and thank you for your patience! :honoring:



Vann_the_Red #11 Posted 12 July 2019 - 02:57 PM

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Thanks for the quick work.  I was just logging back in to let you know that EU does not appear to have the same issue.

Vann_the_Red #12 Posted 12 July 2019 - 06:10 PM

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FYI, it is not fixed.  No chance of me earning the hanger slot now as I'm gone the rest of the weekend.  Good luck.

Triggerfish072 #13 Posted 12 July 2019 - 07:37 PM

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I am also having same problem, 50% of aircraft are not getting X3 for win and no credits, and even after a win the x3 still shows on aircraft the only xp and credits I get on problem aircraft is for a loss:( 

Everything was ok yesterday only with weenkend event has this problem started for me.



Grazuk #14 Posted 12 July 2019 - 08:02 PM

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Ugh, at least I only have one broke aircraft (yes, still broken at the moment).  Hope fix tonight works.

Ice_King #15 Posted 12 July 2019 - 11:26 PM

    Master Sergeant

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I just experienced this on the B-17D, my other planes so far have worked fine but I have more to test.

 

http://i67.tinypic.com/34s3pmp.jpg


Edited by Ice_King, 12 July 2019 - 11:36 PM.


BigBadWolf #16 Posted 13 July 2019 - 03:58 AM

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Same f-ing story today... Won first time on a [edited]plane that i hate, 16000 XP - didnt count, the 3X came back. Ok i say, it happens, i go do chores, come back - win with 7000 points, hoping the 3X went away - bam, it is back. 
Ok i think, 3rd time is the charm. lose like 5 times in a row, win finally!!! Just to see the winning XP dont count, and 3X still back. 
The plane is heavy fighter Mosquito. 
This crapdrove me crazy until saw the thread. 
Fix your crap! 

blindfoId #17 Posted 13 July 2019 - 10:38 AM

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I'll repeat myself: fix was applied during server reset, which started on NA server about an hour and a half ago.

 

Please check if everything works at the moment. 



CorvusCorvax #18 Posted 13 July 2019 - 04:17 PM

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View PostblindfoId, on 13 July 2019 - 10:38 AM, said:

I'll repeat myself: fix was applied during server reset, which started on NA server about an hour and a half ago.

 

Please check if everything works for at the moment. 


@blindfold

 

How do we submit ticket for some unknown amount of XP we've missed?



Captain_Underpants53 #19 Posted 13 July 2019 - 04:21 PM

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The crew skills are not always updating.  Check and repair is no help nor is clear cache.  I was using boosters without crew acceleration  but it seems to be a problem on planes with crew acceleration, also.
MSgt, USAF, (ret)

blindfoId #20 Posted 15 July 2019 - 01:24 PM

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View PostCorvusCorvax, on 13 July 2019 - 07:17 PM, said:


@blindfold

 

How do we submit ticket for some unknown amount of XP we've missed?

 

I'm afraid, there's no possibility to restore the number of lost XP and/or credits, and I apologize for that. However, we've prepared a compensation for all players who logged into the game at a given time.






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