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Beware: Op Orders Disappear if they Cancel


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StoptheViolins #1 Posted 09 November 2018 - 01:53 PM

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I needed one token but the tokens didn't go on sale at the time advertised (would have never bought the op order if I knew this) so the op order expired and now it's gone from the list of op orders I can buy. 

 

I hope it's a bug.  Of course this also means if we lost an op order in the last event we couldn't get it back.

 

 

 



blindfoId #2 Posted 09 November 2018 - 02:00 PM

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View PostStoptheViolins, on 09 November 2018 - 04:53 PM, said:

I needed one token but the tokens didn't go on sale at the time advertised (would have never bought the op order if I knew this) so the op order expired and now it's gone from the list of op orders I can buy. 

 

I hope it's a bug.  Of course this also means if we lost an op order in the last event we couldn't get it back.

 

 

 

Token sale starts from November 9 17.00 PT/ 20.00 ET so it is not the time yet.

As far as Op Orders is concerned, please try clearing the cache and if it does not help wait for the server restart. Please report if there's still no Operation Order after that, I'll check what we can do.



StoptheViolins #3 Posted 09 November 2018 - 02:07 PM

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View PostblindfoId, on 09 November 2018 - 09:00 AM, said:

 

Token sale starts from November 9 17.00 PT/ 20.00 ET so it is not the time yet.

As far as Op Orders is concerned, please try clearing the cache and if it does not help wait for the server restart. Please report if there's still no Operation Order after that, I'll check what we can do.

 

Now I feel stupid on the token sale time.... but thanks for setting me straight.

 

Clearing cache didn't work.  Server reboot happens daily at 0200 ET or something?

 

Hmmm thought it had said 0800 earlier..


Edited by StoptheViolins, 09 November 2018 - 02:08 PM.


blindfoId #4 Posted 09 November 2018 - 02:36 PM

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View PostStoptheViolins, on 09 November 2018 - 05:07 PM, said:

 

Now I feel stupid on the token sale time.... but thanks for setting me straight.

 

Clearing cache didn't work.  Server reboot happens daily at 0200 ET or something?

 

Hmmm thought it had said 0800 earlier..

 

Yep, server reboot happens on daily basis around 01:00 PT / 04:00 ET.

StoptheViolins #5 Posted 10 November 2018 - 09:01 PM

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It didn't come back - can't buy the B-32 mission.  Also when I activate a new mission it asks me if I want to suspend the B-32 mission.

VaygrEmpire #6 Posted 10 November 2018 - 10:26 PM

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View PostStoptheViolins, on 10 November 2018 - 09:01 PM, said:

It didn't come back - can't buy the B-32 mission.  Also when I activate a new mission it asks me if I want to suspend the B-32 mission.

 

same here as I posted in other topic. Bought B17G, came back hours later, found out it was not visible anywhere in game, cleared cache, waited for reset, still missing, bought B17D order, game asked me if I want to suspend B17G mission, pressed yes, didn't re-appear in store. 

StoptheViolins #7 Posted 11 November 2018 - 02:16 PM

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I put a ticket in last night and the WG folks are looking into it. Good enough for me.

blindfoId #8 Posted 12 November 2018 - 09:06 AM

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Thank you for the information and for submitting a ticket! The team is investigating the issue to find out the cause of the problem and deploy a fix. As soon as the patch will be released I will notify you.  




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