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Operation Order lost on server reset


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Grantwhy #1 Posted 09 October 2018 - 01:34 PM

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Approximately 20 minutes before a server reset I bought and opened a Flaming Shores supply crate and was very lucky to find a premium operational order for the T8 Vampire.

 

So I took a screenshot (I'm not paranoid :p) and checked the mission requirements (via the 'view operation order' button).

 

Then server restart happened.

 

When the game loaded back up after server reset, the tokens I'd bought the supply crate were back and the operation order for the Vampire was gone.

 

I did submit a ticket as soon as possible (with screenshots attached), but unfortunately the server logs don't show any trace of the operation order for my account.

 

It is entirely possible I didn't click the 'Claim Prizes' button, but I think once you click the 'View Operation Order' button you can't get back and click the 'claim prizes' button?

 

If someone from WG wants to look into this I can PM them ticket number.

 

I can understand that if the system logs don't show anything the operation order is lost, but it may point to a bug/possible exploit.

 

If not clicking the 'claim prizes' can result in the contents of a crate being not recorded *and* the tokens refunded/returned/not recorded as being spent, then in theory people could buy a crate for 'free'.  Buy and open a crate just before server reset, and if you don't like the contents don't click the 'claim prizes' button, and on server reset the transaction gets wiped and you get your tokens back.

 

In theory :p 

 

I haven't tried that and have no intention to.

 

ps: for those looking at the screenshots, server restart happens at 17:00 my time

 

https://i.imgur.com/vnEsHwE.jpg

 

https://i.imgur.com/zD4BxRb.jpg


Edited by Grantwhy, 09 October 2018 - 01:37 PM.


Bubba_Zanetti #2 Posted 09 October 2018 - 04:12 PM

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Grantwhy #3 Posted 11 October 2018 - 10:12 AM

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It may be kama, it may be dumb luck, but two hours ago I bought & opened a supply crate and got a operation order for the Vampire :D

 

And this time the operation order stayed in my account after reset :P






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