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Black Screen Going to Queue


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Toggle #1 Posted 24 September 2018 - 11:26 AM

    First Lieutenant

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    02-14-2012

We're getting a black screen leaving the hangar for the queue, after the server reset on 24/09/18. 

I spoke with a few comrades, all are having the same issue. 

It appears the game has locked up, no sound and a black screen, but if you wait long enough, the game does go into battle. 

 

 

Edit:  It is still a problem after server reset 25/9/18.


Edited by Toggle, 25 September 2018 - 11:45 AM.


Vargenstid #2 Posted 24 September 2018 - 11:37 AM

    Airman Basic

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    01-26-2012

yeah..this is happening...you still have the chat tab at the bottom...but no way to back out once you click battle...and you have to just guess how long you have been in Que... dont you people play atleast one match after you change some of the code?...figured thats what most companies do after a patch of some sort where the server is up but the login servers are still down to prevent players from coming in...but i mean thats only 90's practice in video games....why learn from the past...

 



Captain_Underpants53 #3 Posted 24 September 2018 - 01:27 PM

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Yep.  Another 'new and improved feature' is being repeatedly kicked back to the game launcher.   Maybe they're working on the next big (whoopy) event?  Or possibly the upcoming Monthly Intramural Mario Cart Competition?
MSgt, USAF, (ret)

comealong1 #4 Posted 24 September 2018 - 01:46 PM

    Senior Master Sergeant

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    06-05-2013

Definite problem here.. Kind a freaky no music or anything just black.. lol...The just black syndrome.

 


Edited by comealong1, 24 September 2018 - 01:49 PM.


TheWildManWilly #5 Posted 24 September 2018 - 03:58 PM

    Airman Basic

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Yeah, just started today for me... same experience.

trikke #6 Posted 24 September 2018 - 07:44 PM

    First Lieutenant

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for troubleshooting purposes...  we no longer see the queue count-up screen, just a black screen 

 

this has got to worry new folks, thinking that they're locked up or locked out, or have contracted lockjaw

 

but nope, you're fine...  you come out in the pre-battle screen, like nothing happened 


Spittoon says #smarterpilotswinmore

comealong1 #7 Posted 24 September 2018 - 09:25 PM

    Senior Master Sergeant

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Now black and I hear water or the sound of waves.. Think they may be getting their games confused, lol.

Corsair_Knight #8 Posted 24 September 2018 - 10:45 PM

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So still no answer. Anyone hear anything

trikke #9 Posted 24 September 2018 - 11:51 PM

    First Lieutenant

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was that...  what was that...  i hear seagulls?
Spittoon says #smarterpilotswinmore

ArrowZ_ #10 Posted 25 September 2018 - 01:47 AM

    Captain

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Stronk programming komrads! Mother Russia knows bests yes! :medal:

Edited by ArrowZ_, 25 September 2018 - 01:47 AM.

That Ozi Client Side Lagger

 

WOWP 2.0 Videos Playlist


J_57 #11 Posted 25 September 2018 - 07:17 AM

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Same thing happening here. Black screen syndrome. 

blindfoId #12 Posted 25 September 2018 - 08:18 AM

    Command Chief Master Sergeant

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Thank you for your reports! The team started investigating the issue to find out the reasons of the problem at the moment. The problem is purely in displaying the Queue Screen, do not worry - it does not affect the game in any way! Hope for the bug to be resolved as soon as possible. 

comealong1 #13 Posted 25 September 2018 - 09:31 AM

    Senior Master Sergeant

  • Closed Beta Tester
  • 3624 battles
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  • Member since:
    06-05-2013

So fix it ASAP please.. But it is past ASAP already.. How slow can you go?

 

Tried this morn to play and I got booted back to hanger from a back screen with ocean noises & my plane was still in battle and this was very first game.. Ba hum bug support bums they are.. They show us no skills at all I think but, that is just me.

 


Edited by comealong1, 25 September 2018 - 11:59 AM.


comealong1 #14 Posted 25 September 2018 - 11:54 AM

    Senior Master Sergeant

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It does too effect the game!.. When you get booted from que and plane is still in battle.. When they should be working all night to fix it, guess they are laying down on the job.. It is a job, right?.. When things go wrong on the job things are supposed to go overtime.. Not go lay down.

Deltavee #15 Posted 25 September 2018 - 05:50 PM

    Senior Master Sergeant

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Just to throw my voice onto the pile, yes, I'm experiencing the same problem.  Waited 1min 20 sec for a game to start last night (one of several black screens last night) before it went to normal game start sequence.  I did a speed test at the time to check for problems here and it showed 9ms ping, 50.26 Mbps download and just under 11 upload and it is definitely not my equipment (custom build for gaming), so no problem this end.

Eventually I got tired of it and went off to play World of Warships for the rest of the night.

 

WoWP devs, don't you play your games from an outside link like a customer would play?  Testing inside the WG dev "box" with no real world input is unrealistic.  By all means test from within, but this should have been spotted by an outside user.

 

Wait a minute, that's us, the customers.  So you guys are using us as beta testers???  Quel surprise!


Deltavee

GAA drivers do it in the dirt.


NovaTempest #16 Posted 25 September 2018 - 06:06 PM

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View PostDeltavee, on 25 September 2018 - 05:50 PM, said:

Wait a minute, that's us, the customers.  So you guys are using us as beta testers???  Quel surprise!

 

I think the better term here is Gamma Testers... :D

Lucky_Breeze #17 Posted 25 September 2018 - 07:42 PM

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I'm done playing this crap till they fix the problem.

:izmena:



Lucky_Breeze #18 Posted 25 September 2018 - 07:45 PM

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View PostblindfoId, on 25 September 2018 - 03:18 AM, said:

Thank you for your reports! The team started investigating the issue to find out the reasons of the problem at the moment. The problem is purely in displaying the Queue Screen, do not worry - it does not affect the game in any way! Hope for the bug to be resolved as soon as possible. 

 

It does not affect the game that is b u l l s h i t.  IT DOES. 

Cenotaph #19 Posted 25 September 2018 - 11:04 PM

    Second Lieutenant

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Guys, the black screen -is- the queue screen at the moment... once it finds a match, the regular battle load takes place.

 

The 1:20 you waited was literally just being in queue.


I don't want to hurt you... I just want to kill you!

blindfoId #20 Posted 26 September 2018 - 07:59 AM

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View PostCenotaph, on 26 September 2018 - 02:04 AM, said:

Guys, the black screen -is- the queue screen at the moment... once it finds a match, the regular battle load takes place.

 

The 1:20 you waited was literally just being in queue.

 

Absolutely true. For some reason normal Queue Screen is not displayed but everything still works as usual. 

 

 

 

Planes "stuck" in battle is a different issue which is not connected with the black screen. I know it is quite annoying and we apologize for the inconvenience. Thank you for understanding! I'll try to keep you up to date on the problem.






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