Technical Questions
1. Where can I find my screenshots?
Screenshots are saved in (Default Path):
C:/Users/Pictures/World of Warplanes
You can take a screenshot by pressing the "PRT SCR" or Print Screen button on your keyboard while in the game client.
2. Where can I find my replays?
Replays are saved in (Default Path):
C:/Users/Videos/World of Warplanes
3. I cannot buy a plane though I have enough credits; and other problems with wrong data in the hangar.
Most of the errors with hangar displayed are cured with a simple procedure of clearing the cache.
To clear the cache:
1. Open up WGC;
2. Go to World of Warplanes;
3. Click the arrow next to the play button;
4. Click "Launch the game and clear its cached data".
There's no automatic cache cleaning as it will lead to the hangar downloading for the long period of time.
4. The game crashes when...
Please, contact our Customer Service Center. We will be happy to help you. Every reported bug helps to make the game better.
5. No tokens for first achievements of the day/ "Hidden" missions running/2 missions with 1 Token as a reward.
Unfortunately, these issues do not have any solution for now. At the moment bugs concerning daily missions are classified as high-priority ones, the team is working on the problem. We are waiting for the fix in the near future.
✓ Fixed
6. I cannot exit the game - the screen is frozen, all windows appear under the hangar image.
This problem is being investigated at the moment. Currently there are 2 ways to fight the problem:
1. To prevent the bug to appear please disconnect from server, then press Alt-F4 (or use Task Manager to kill the process WorldOfWarplanes.exe).
2. If you have the hangar image stuck on the screen and all windows appearing under it - you may either log out from you windows account (just click Win and choose to log out) or restart you computer.
We apologize for the inconvenience caused. We hope for the bug to be fixed as soon as possible.
✓ Fixed