3
First Lieutenant
The topic is closed, if you don't mind.”
You seriously ninja deleted my warning to you about locking topics lady? 
Could have moved it here, but no. Keep it up. Piss off your customer base even more. The whole lot of you can start looking for jobs when WG/Persha folds in a few years.
<--Click on them!
Forum 2.duh status = ☟ (need moar like this oldie)
“The sad truth is that the one thing around here is that we can always rely on is broken promises”& “WarMagic the Scattering” - Ace_BOTlistic_Cosmo █ “If a company can't handle the truth based on pixelated facts then they shouldn't be in this industry to begin with. Or stop overreaching at areas where they obviously lack the resources to make a sucess (WOWP)” - ArrowZ_ █ “As it is, this “upgrade” is totally misdirected and completely ignores all player feedback over the past few years. How this studio continues on with the parent company is a total mystery to me.” - Bobby_Tables █ “The only thing that will fix this game is for the developers to right click and hit “send to trash”.” - xPALEHORSEx █ “They've been around a good while and seen a lot of flak so they surely must know what they're doing by now.” - Catch21 █ “All wargaming has done in all their games across the board have been stupid and greedy ideas. They are failing as a company so hard.” - Veraxu █ “Maybe Persha should avoid patches with the number 5 in them...” - mnbv-fockewulfe █ “You put the bombsite behind a lock until you get specialist for your bombers? That's just stupid.” - comtedumas █ “claiming victory by fixing your own problems isn't victory, it's low brow chicanery.”- TheMadPizzler █ “Flying games generally don't have broad appeal, and this one has issues and the company tends to pour gasoline those issues, not fix them” - _Laserguided_ █ “I go to RU and (rhymes with git) all over dumb Slavs to express my rage.” - Rando CA █ “If you want to sell someone a car, you let them take it for a test drive, you don't run them over with it.” - Blast_Radius1 █ “My quote + Your signature + Please = Thank You”- Prenzlau █ “Feelings aren't stats, now shut up and go eat tide pods” - Noreaga █ “The player online count was removed October 2017 and we don't have plans to return this number to be displayed. That is the decision of the developers team.”- blindfold █ “After a While it Becomes Tiresome (07.06.15)” - MALICE_AT_BIRTH █ “Yes, we can have a place to report all the bugs and then watch as they all get ignored for 6 months” - Gang_Starr █ “SonicPariah and blindfold might be listening to us, and sending our ideas along, but Persha sure isn't getting the message.” - CorvusCorvax █ “They just go on inventing new not-asked-for stuff before fixing what people clearly don't like ...”- GonerNL █ “There is a difference between arcade and this roll your face on the keyboard simulator” - Fog_Heavy_Cruiser_Chokai █ “The real question of the day: Is there room for one more quote in Bubba‘s signature? I certainly hope so.”- MelBrooks █ “They had to make some space for your signature” - Marsco █ “It's the game. And your signature is long enough to choke a horse. I thought mine was too large.”- SkyWolf_WM
Captain
Be sure to check your logic privileges before posting on the forum.
Second Lieutenant
Here's how I see it:
Bug-report topic is created to report a bug.
There're 2 ways of development:
1. We already know the problem reported. Then I inform the OP that the problem is known. If the problem is known, feedback and reaction received why do you need the topic to be open?
Since a bug is reported and the reaction on the issue is provided the topic fulfilled the mission it was created for. As I said - report topics are created for reports. It is simple.
2. We have never heard about the issue. Then I ask the OP for additional information, wait for it and deliver it to the devs. Bug is noted, all we have to do is wait. Why do you need the topic to be open?
Since a bug is reported and the reaction is provided the topic fulfilled the mission it was created for. It is logical.
Actually, closing bug-reports topic is a common thing not only for "socialist control" but any moderated official forum including western companies' ones. It simplifies the procedure of gathering feedback and prevents offtopic and flood.
However if being consistent and logical somehow hurts your feelings and you prefer the topics to be open for offtopic and flood, it is not a problem. It will surely make the process of tracing and collecting feedback more complicated for me but... anything to please the Community.
Edited by blindfoId, 27 July 2018 - 02:13 PM.
Second Lieutenant
blindfoId, on 27 July 2018 - 08:12 AM, said:
However if being consistent and logical somehow hurts your feelings and you prefer the topics to be open for offtopic and flood, it is not a problem. It will surely make the process of tracing and collecting feedback more complicated for me but... anything to please the Community.
Quote from "The Dark Knight"... "you either die a hero or you live long enough to see yourself become the villain."
You cannot apply rationality to the irrational. Eventually you will have to make an unfortunate choice, digress to communicate with them on their level or lose any rational premise. Since I assume the later is not an option, it will always be a struggle. Appeasement? These forums are nothing but a hold over (at times) for the "problem children", the people who have emotional and psychological hang ups about the game.
You start showing them any sort of emotional compensation for your actions and you will regret it. Just my advice.
Good Luck.
Prenzlau
First Lieutenant
blindfoId, on 27 July 2018 - 09:12 AM, said:
Here's how I see it:
Bug-report topic is created to report a bug.
There're 2 ways of development:
1. We already know the problem reported. Then I inform the OP that the problem is known. If the problem is known, feedback and reaction received why do you need the topic to be open?
Since a bug is reported and the reaction on the issue is provided the topic fulfilled the mission it was created for. As I said - report topics are created for reports. It is simple.
2. We have never heard about the issue. Then I ask the OP for additional information, wait for it and deliver it to the devs. Bug is noted, all we have to do is wait. Why do you need the topic to be open?
Since a bug is reported and the reaction is provided the topic fulfilled the mission it was created for. It is logical.
Actually, closing bug-reports topic is a common thing not only for "socialist control" but any moderated official forum including western companies' ones. It simplifies the procedure of gathering feedback and prevents offtopic and flood.
However if being consistent and logical somehow hurts your feelings and you prefer the topics to be open for offtopic and flood, it is not a problem. It will surely make the process of tracing and collecting feedback more complicated for me but... anything to please the Community.
And here’s how I see it: neglect and malaise for 5 years. A brief drive to generate interest with 2.0. Some
mild interest from new players, mass exodus of old. New faces introduced, but we’ve seen that over the years and are highly skeptical.
All of a sudden I start to see you close topics, and I’m reminded of the posts users have made regarding support closing tickets without proper resolution. I think we’ve seen this in the past, had some crazy moderation on here too years ago before WG folded that back into staff responsibilities.
But maybe this really is a west versus east customer service issue. Good luck with that!
<--Click on them!
Forum 2.duh status = ☟ (need moar like this oldie)
“The sad truth is that the one thing around here is that we can always rely on is broken promises”& “WarMagic the Scattering” - Ace_BOTlistic_Cosmo █ “If a company can't handle the truth based on pixelated facts then they shouldn't be in this industry to begin with. Or stop overreaching at areas where they obviously lack the resources to make a sucess (WOWP)” - ArrowZ_ █ “As it is, this “upgrade” is totally misdirected and completely ignores all player feedback over the past few years. How this studio continues on with the parent company is a total mystery to me.” - Bobby_Tables █ “The only thing that will fix this game is for the developers to right click and hit “send to trash”.” - xPALEHORSEx █ “They've been around a good while and seen a lot of flak so they surely must know what they're doing by now.” - Catch21 █ “All wargaming has done in all their games across the board have been stupid and greedy ideas. They are failing as a company so hard.” - Veraxu █ “Maybe Persha should avoid patches with the number 5 in them...” - mnbv-fockewulfe █ “You put the bombsite behind a lock until you get specialist for your bombers? That's just stupid.” - comtedumas █ “claiming victory by fixing your own problems isn't victory, it's low brow chicanery.”- TheMadPizzler █ “Flying games generally don't have broad appeal, and this one has issues and the company tends to pour gasoline those issues, not fix them” - _Laserguided_ █ “I go to RU and (rhymes with git) all over dumb Slavs to express my rage.” - Rando CA █ “If you want to sell someone a car, you let them take it for a test drive, you don't run them over with it.” - Blast_Radius1 █ “My quote + Your signature + Please = Thank You”- Prenzlau █ “Feelings aren't stats, now shut up and go eat tide pods” - Noreaga █ “The player online count was removed October 2017 and we don't have plans to return this number to be displayed. That is the decision of the developers team.”- blindfold █ “After a While it Becomes Tiresome (07.06.15)” - MALICE_AT_BIRTH █ “Yes, we can have a place to report all the bugs and then watch as they all get ignored for 6 months” - Gang_Starr █ “SonicPariah and blindfold might be listening to us, and sending our ideas along, but Persha sure isn't getting the message.” - CorvusCorvax █ “They just go on inventing new not-asked-for stuff before fixing what people clearly don't like ...”- GonerNL █ “There is a difference between arcade and this roll your face on the keyboard simulator” - Fog_Heavy_Cruiser_Chokai █ “The real question of the day: Is there room for one more quote in Bubba‘s signature? I certainly hope so.”- MelBrooks █ “They had to make some space for your signature” - Marsco █ “It's the game. And your signature is long enough to choke a horse. I thought mine was too large.”- SkyWolf_WM
First Lieutenant
Prenzlau, on 27 July 2018 - 09:30 AM, said:
Quote from "The Dark Knight"... "you either die a hero or you live long enough to see yourself become the villain."
You cannot apply rationality to the irrational. Eventually you will have to make an unfortunate choice, digress to communicate with them on their level or lose any rational premise. Since I assume the later is not an option, it will always be a struggle. Appeasement? These forums are nothing but a hold over (at times) for the "problem children", the people who have emotional and psychological hang ups about the game.
You start showing them any sort of emotional compensation for your actions and you will regret it. Just my advice.
Good Luck.
Prenzlau
Oh look! The irrelevant wanna-be Freud has piped in! How's your grasp of You/Your/You're (You are) coming along? Don't you have some stationary ground targets to clicky click with you're awesome mad bomber skillz of aim retical, click button?
Free speech though, so thank you for playing WOWP FE 2.oh5iver.
<--Click on them!
Forum 2.duh status = ☟ (need moar like this oldie)
“The sad truth is that the one thing around here is that we can always rely on is broken promises”& “WarMagic the Scattering” - Ace_BOTlistic_Cosmo █ “If a company can't handle the truth based on pixelated facts then they shouldn't be in this industry to begin with. Or stop overreaching at areas where they obviously lack the resources to make a sucess (WOWP)” - ArrowZ_ █ “As it is, this “upgrade” is totally misdirected and completely ignores all player feedback over the past few years. How this studio continues on with the parent company is a total mystery to me.” - Bobby_Tables █ “The only thing that will fix this game is for the developers to right click and hit “send to trash”.” - xPALEHORSEx █ “They've been around a good while and seen a lot of flak so they surely must know what they're doing by now.” - Catch21 █ “All wargaming has done in all their games across the board have been stupid and greedy ideas. They are failing as a company so hard.” - Veraxu █ “Maybe Persha should avoid patches with the number 5 in them...” - mnbv-fockewulfe █ “You put the bombsite behind a lock until you get specialist for your bombers? That's just stupid.” - comtedumas █ “claiming victory by fixing your own problems isn't victory, it's low brow chicanery.”- TheMadPizzler █ “Flying games generally don't have broad appeal, and this one has issues and the company tends to pour gasoline those issues, not fix them” - _Laserguided_ █ “I go to RU and (rhymes with git) all over dumb Slavs to express my rage.” - Rando CA █ “If you want to sell someone a car, you let them take it for a test drive, you don't run them over with it.” - Blast_Radius1 █ “My quote + Your signature + Please = Thank You”- Prenzlau █ “Feelings aren't stats, now shut up and go eat tide pods” - Noreaga █ “The player online count was removed October 2017 and we don't have plans to return this number to be displayed. That is the decision of the developers team.”- blindfold █ “After a While it Becomes Tiresome (07.06.15)” - MALICE_AT_BIRTH █ “Yes, we can have a place to report all the bugs and then watch as they all get ignored for 6 months” - Gang_Starr █ “SonicPariah and blindfold might be listening to us, and sending our ideas along, but Persha sure isn't getting the message.” - CorvusCorvax █ “They just go on inventing new not-asked-for stuff before fixing what people clearly don't like ...”- GonerNL █ “There is a difference between arcade and this roll your face on the keyboard simulator” - Fog_Heavy_Cruiser_Chokai █ “The real question of the day: Is there room for one more quote in Bubba‘s signature? I certainly hope so.”- MelBrooks █ “They had to make some space for your signature” - Marsco █ “It's the game. And your signature is long enough to choke a horse. I thought mine was too large.”- SkyWolf_WM
Second Lieutenant
I explained my position straight and clear. Emotionless and polite. I am not only CM, I am a gamer myself - I used different forums of different games of different regions, European and American mostly btw. Closing topics when issue is resolved is not eastern tradition. It is common and widely used for reasons I explained above.
I can understand you being disappointed and even angry, but why do you judge me based on your previous negative experience? I am here only for a week trying to figure out and reach the needs of the Community - not really much time to change the world.
As I said - you want topics open, let it be.
First Lieutenant
blindfoId, on 27 July 2018 - 10:02 AM, said:
I explained my position straight and clear. Emotionless and polite. I am not only CM, I am a gamer myself - I used different forums of different games of different regions, European and American mostly btw. Closing topics when issue is resolved is not eastern tradition. It is common and widely used for reasons I explained above.
I can understand you being disappointed and even angry, but why do you judge me based on your previous negative experience? I am here only for a week trying to figure out and reach the needs of the Community - not really much time to change the world.
As I said - you want topics open, let it be.
Understood. My reaction was harsh, a friendlier warning that closing topics here will cause some backlash, was my sole intention. Kudos for the effort!
<--Click on them!
Forum 2.duh status = ☟ (need moar like this oldie)
“The sad truth is that the one thing around here is that we can always rely on is broken promises”& “WarMagic the Scattering” - Ace_BOTlistic_Cosmo █ “If a company can't handle the truth based on pixelated facts then they shouldn't be in this industry to begin with. Or stop overreaching at areas where they obviously lack the resources to make a sucess (WOWP)” - ArrowZ_ █ “As it is, this “upgrade” is totally misdirected and completely ignores all player feedback over the past few years. How this studio continues on with the parent company is a total mystery to me.” - Bobby_Tables █ “The only thing that will fix this game is for the developers to right click and hit “send to trash”.” - xPALEHORSEx █ “They've been around a good while and seen a lot of flak so they surely must know what they're doing by now.” - Catch21 █ “All wargaming has done in all their games across the board have been stupid and greedy ideas. They are failing as a company so hard.” - Veraxu █ “Maybe Persha should avoid patches with the number 5 in them...” - mnbv-fockewulfe █ “You put the bombsite behind a lock until you get specialist for your bombers? That's just stupid.” - comtedumas █ “claiming victory by fixing your own problems isn't victory, it's low brow chicanery.”- TheMadPizzler █ “Flying games generally don't have broad appeal, and this one has issues and the company tends to pour gasoline those issues, not fix them” - _Laserguided_ █ “I go to RU and (rhymes with git) all over dumb Slavs to express my rage.” - Rando CA █ “If you want to sell someone a car, you let them take it for a test drive, you don't run them over with it.” - Blast_Radius1 █ “My quote + Your signature + Please = Thank You”- Prenzlau █ “Feelings aren't stats, now shut up and go eat tide pods” - Noreaga █ “The player online count was removed October 2017 and we don't have plans to return this number to be displayed. That is the decision of the developers team.”- blindfold █ “After a While it Becomes Tiresome (07.06.15)” - MALICE_AT_BIRTH █ “Yes, we can have a place to report all the bugs and then watch as they all get ignored for 6 months” - Gang_Starr █ “SonicPariah and blindfold might be listening to us, and sending our ideas along, but Persha sure isn't getting the message.” - CorvusCorvax █ “They just go on inventing new not-asked-for stuff before fixing what people clearly don't like ...”- GonerNL █ “There is a difference between arcade and this roll your face on the keyboard simulator” - Fog_Heavy_Cruiser_Chokai █ “The real question of the day: Is there room for one more quote in Bubba‘s signature? I certainly hope so.”- MelBrooks █ “They had to make some space for your signature” - Marsco █ “It's the game. And your signature is long enough to choke a horse. I thought mine was too large.”- SkyWolf_WM
Second Lieutenant
Second Lieutenant
Second Lieutenant
blindfoId, on 27 July 2018 - 12:57 PM, said:
Nonetheless I cannot play on NA servers because of the ping over 300.
Plus packet loses. It is quite predictable and not so hard to guess. Geography, you know.
Second Lieutenant
Blindfold,
Let me help you a little here. You find yourself in a difficult situation. Not only are you involved in the development communication but on the frontline of the retail public. The kiss of death in Western capitalism is the perception of not caring about customer satisfaction. We all know problems arise in any business venture, you are evaluated on how well you respond and correct the problem and make the situation the least intrusive and frustrating for your customer as possible. Persha has never grasped this, look at your numbers in NA and EU, It’s really simple.
Edited by MelBrooks, 27 July 2018 - 04:11 PM.
Second Lieutenant
Bubba_Zanetti, on 27 July 2018 - 09:49 AM, said:
Oh look! The irrelevant wanna-be Freud has piped in! How's your grasp of You/Your/You're (You are) coming along? Don't you have some stationary ground targets to clicky click with you're awesome mad bomber skillz of aim retical, click button?
Free speech though, so thank you for playing WOWP FE 2.oh5iver.
Alright, shot Diet Coke out my nose while reading this, LOL. Bubba is going to break some hockey sticks over some people’s heads very soon....
Senior Master Sergeant
MelBrooks, on 27 July 2018 - 04:10 PM, said:
Blindfold,
Let me help you a little here. You find yourself in a difficult situation. Not only are you involved in the development communication but on the frontline of the retail public. The kiss of death in Western capitalism is the perception of not caring about customer satisfaction. We all know problems arise in any business venture, you are evaluated on how well you respond and correct the problem and make the situation the least intrusive and frustrating for your customer as possible. Persha has never grasped this, look at your numbers in NA and EU, It’s really simple.
I think this is lost in translation hence the hiring of the Untied Nations translators for the developers or even the main boss man would be good. However, the silence is golden - well at least I have time now to build the fence extension my wife wants........lol she no longer gets upset at me playing this game. See WG'ing you made my marriage better......lmbo.
Edited by SlappedbyRommel, 27 July 2018 - 04:36 PM.
Senior Master Sergeant
Bubba_Zanetti, on 27 July 2018 - 09:45 AM, said:
And here’s how I see it: neglect and malaise for 5 years. A brief drive to generate interest with 2.0. Some
mild interest from new players, mass exodus of old. New faces introduced, but we’ve seen that over the years and are highly skeptical.
All of a sudden I start to see you close topics, and I’m reminded of the posts users have made regarding support closing tickets without proper resolution. I think we’ve seen this in the past, had some crazy moderation on here too years ago before WG folded that back into staff responsibilities.
But maybe this really is a west versus east customer service issue. Good luck with that!
^ Lets be honest
we have no idea how many play this game or left, but for me and many I know, are unhappy with the changes...like it or leave it ...we left... yes we are salty, and want WG to know...but as of now, other games are filling the void ...and this game as it looks is on serious life support and failing faster than ever... so really not worth the effort or time ...its just a waste land with bots.
W_W
Edited by The_Wild_Weasel, 27 July 2018 - 04:44 PM.
Senior Master Sergeant
Bubba_Zanetti, on 27 July 2018 - 08:00 AM, said:
Keep it up. Piss off your customer base even more. The whole lot of you can start looking for jobs when WG/Persha folds in a few years.
^ A few yrs,..... a few months at this rate,
this game has become a worn out car and parts added from Canadian Tire..... like an air freshener, some cheap wax and some fuzzy dice...... bottom line its a worn out Lada.
W_W
Colonel
blindfoId, on 27 July 2018 - 09:12 AM, said:
Here's how I see it:
Bug-report topic is created to report a bug.
There're 2 ways of development:
1. We already know the problem reported. Then I inform the OP that the problem is known. If the problem is known, feedback and reaction received why do you need the topic to be open?
Since a bug is reported and the reaction on the issue is provided the topic fulfilled the mission it was created for. As I said - report topics are created for reports. It is simple.
2. We have never heard about the issue. Then I ask the OP for additional information, wait for it and deliver it to the devs. Bug is noted, all we have to do is wait. Why do you need the topic to be open?
Since a bug is reported and the reaction is provided the topic fulfilled the mission it was created for. It is logical.
Actually, closing bug-reports topic is a common thing not only for "socialist control" but any moderated official forum including western companies' ones. It simplifies the procedure of gathering feedback and prevents offtopic and flood.
However if being consistent and logical somehow hurts your feelings and you prefer the topics to be open for offtopic and flood, it is not a problem. It will surely make the process of tracing and collecting feedback more complicated for me but... anything to please the Community.
I for one would like to see the topic remain open so I can figure out if my problem with the daily missions has already been reported. Since it's been closed I can't tell
So here goes, I have a daily requiring me to get 9000 personal points in one battle while capturing bases. First mission I got almost 10K points. No progress? Second mission I got almost 11K points. Again no progress? My next mission I got less than 6K points and got the progress. Is that what was earlier closed?
Master Sergeant
Captain_Underpants53, on 27 July 2018 - 05:01 PM, said:
I for one would like to see the topic remain open so I can figure out if my problem with the daily missions has already been reported. Since it's been closed I can't tell
So here goes, I have a daily requiring me to get 9000 personal points in one battle while capturing bases. First mission I got almost 10K points. No progress? Second mission I got almost 11K points. Again no progress? My next mission I got less than 6K points and got the progress. Is that what was earlier closed?
Probably zero cap points and only defense/kills outside a sector/incomplete ground target kills...do you have a replay?
Captain
blindfoId, on 27 July 2018 - 02:12 PM, said:
Here's how I see it:
Bug-report topic is created to report a bug.
There're 2 ways of development:
1. We already know the problem reported. Then I inform the OP that the problem is known. If the problem is known, feedback and reaction received why do you need the topic to be open?
Since a bug is reported and the reaction on the issue is provided the topic fulfilled the mission it was created for. As I said - report topics are created for reports. It is simple.
2. We have never heard about the issue. Then I ask the OP for additional information, wait for it and deliver it to the devs. Bug is noted, all we have to do is wait. Why do you need the topic to be open?
Since a bug is reported and the reaction is provided the topic fulfilled the mission it was created for. It is logical.
Actually, closing bug-reports topic is a common thing not only for "socialist control" but any moderated official forum including western companies' ones. It simplifies the procedure of gathering feedback and prevents offtopic and flood.
However if being consistent and logical somehow hurts your feelings and you prefer the topics to be open for offtopic and flood, it is not a problem. It will surely make the process of tracing and collecting feedback more complicated for me but... anything to please the Community.
1. Closing a topic for good behavior is, strange to me. I suppose it would make sense if it were a ticket report, but it's a discussion thread. People like to share when they have a problem and look for help in solving it. If more people suffer the same problem but the thread is closed two things will happen: 1. Many more people may have the same bug, see the closed thread, not report it, and then we don't know the severity of the issue; 2. People won't see the closed thread and repeat threads will appear.
The second one already happens to an extent, but both examples will increase in occurrence (Persha has a reputation for creating new bugs features every patch)
2. The bug report section has never served the purpose of a support ticket, until you showed up. I'm not holding it against you, it's just a policy change without any warning. Having a pinned message for the new purpose/way bug threads are handled might be prudent.
Along with closed threads we hate surprises. 
Be sure to check your logic privileges before posting on the forum.
Senior Master Sergeant
Being devil's advocate, a gamer, and website moderator, here's my 2 cents:
Leave it open:
Good in the short term, as gives update and other's perspective of the problem.
Bad in the long term as fixes must be tested to ensure the cure doesn't kill the patient (completely break the game). This taks time (finding/recreating the problem, developing and testing the fix) and invariably player's ADD and zero-patience takes over causing a snow-ball of negativity.
Close it:
Good as avoids the above.
Bad as it creates the appearance of sweeping the problem under the rug, ignoring player concerns, and feeds Ouroboros.
Yup. Dammed if you do. Dammed if you don't.
Edited by MacDaddyMatty, 27 July 2018 - 06:54 PM.
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