tahee59, on 23 July 2018 - 06:13 PM, said:
Dang the last one did not last long.
The last one is still here with you, if you mean Sonic (:
CorvusCorvax, on 23 July 2018 - 07:16 PM, said:
Another CM, or a replacement for SonicPariah?
Well, good luck. We'd love to hear about how WG is going about addressing the concerns of the customer base, but I personally understand that if they don't tell you anything, you can't tell us anything. Or if they tell you, but threaten to fire you if you mention it, you won't be able to tell us.
Really, most of the issues with the anger coming from your player base is lack of customer service. Especially for those folks who spent real money.
Yeah, another. I'm Global CM, which means I communicate with all regions (:
Thank you!
Yes, we are aware of this problem and striving to improve the situation. I'll do my best to deal with these issues.
The_Wild_Weasel, on 23 July 2018 - 07:42 PM, said:
Well, welcome ...I guess...few players have been "saltier" than me with the recent patch 2.05....
Im disappointed with the direction of this game (2.05) to the point I refuse to drop another dime, and play the competitors game now, and Its actually quite fun,and devs are in Contact quite reg with the player base.
Its too bad for WG , my $$$ are going else where.
Good luck, I really hope WG will come to their senses like Blizzard did and accept they laid a rotten egg with 2.05. (oh and can anyone explain the premium plane fiasco? ...why are the ones being sold better than the one in my hanger.
Disgruntled player
W_W
I believe, the more feedback we gather, the more changes can be applied. Yeah, I understand that it is easy to just say "don't worry" or "don't be disappointed", so I won't do it. I'd say that changes are to come and I will surely do what is possible to make you, our community, heard.
Thank you for wishing me good luck!
Ace_BOTlistic_Cosmo, on 23 July 2018 - 08:05 PM, said:
we here in the NA Forum Games™ have a real appetite for fun...

Oh no... Do I have a right to vote? (: Glad to see you too.
Battlementca, on 23 July 2018 - 10:04 PM, said:
здравствуйте blindfold. I hope that you can improve the communication between the developers and the players. Also please play on the North American servers once in awhile to connect with your target audience. Thanks!
Thank you! That is what I'm going to do!
Regarding playing on the NA servers - I've got some problems with ping and packet losses (which is logical), so I won't be performing good at all. But I'll try sometimes to visit you guys in-game (:
ClosedCoffin, on 23 July 2018 - 11:26 PM, said:
Ah but when the rain stops the beauty emerges..
Welcome and hope to see you in battle.
Wa-ah, I agree, it is really beautiful!
Thank you so much, it'll be pleasure to meet you!
Prenzlau, on 23 July 2018 - 11:32 PM, said:
Greetings Blindfold. Welcome to our community. When you say "taking care of our issues", can you tell us what issues you can assist us with? For example if a number of players post their input on a game related subject, do you have the ability to communicate directly with development and return those players an answer?
Thanks,
Prenzlau
Hi, Prenzlau. Thank you very much for greetings! Well, yes, I believe so. My priority is to collect your - players - opinion on different questions (from bug-reports to overall mood) and deliver it to the developer team and vice versa. I hope to establish communication we lack.
desert786, on 24 July 2018 - 03:18 AM, said:
I have a question regarding the way the events work: why does the event run until midday Monday. Are the developers aware that people have jobs or school or do they expect people to put their live on hold to play a video game? Ending the event at server reset seem very sensible. Why give people who have free time during the workweek an advantage?
a member of my clan previously asked a similar question to this and the response while not official, was never the less from a WG official, that was given was: "personal time management is players' responsibility, not game developer, isn't it? Since WG made the event, should it not be aware of the standard work/school scheduled of its player base?
Thank you for your time.
Hi! The answer is pretty simple: different time zones within a single server. Even server reset time is different for different parts of America, so for someone that time my also seem unfair. Any scheduled time may seem unfair for different people depending on their life-style and working hours, you know. However you do have a point, I will discuss it anyway, thank you (:
ArrowZ_, on 24 July 2018 - 04:38 AM, said:
Hmm... Interesting 
Welcome to the barren lands of a forgotten region that nobody really cares about. Until now it seems!
P.S. Not that it would matter now or even then at the time. But this is the sort of thing that should have been done during pre 1.x beta days. It might have helped during the 1.0-1.4 phase of the game in terms of communication.
What can I say... The time has come! Thank you for welcoming.
HANNIBAL_LECTER_1, on 24 July 2018 - 07:23 AM, said:
Welcome aboard "Blindfold", I hope that Sonic and you can help the community... good luck. 07
Thank you, I'll do my best (:
Cenotaph, on 24 July 2018 - 09:05 AM, said:
This is exactly the kind of tone-deaf reply that make people lose faith in a developer...
Being asked a serious question about why you, as a company, make events that only seem to reward people with no adult responsibilities isn't something you should turn around and attack the players about.
ArrowZ_, on 24 July 2018 - 09:28 AM, said:
Not necessarily an attack. More of a show of arrogance. But again I think this falls back on their culture over there of how they treat their game and the playerbase/customer base. Seems pretty expected to me. Or maybe it's just her. Isn't the first time I've seen stuff like this though. But like I said before I hold nothing against her. There's gotta some other "big wig" that's pulling the strings and as far as I know not anyone of us here knows who they trully are except for that kisly guy.
... and the comments after that.
To make things clear:
1. Answering the questions of community is not in Priolia's duty or responsibility. She answers solely out of a desire to help players and keep in touch.
2. Discord channel is not an official platform for communicating with players. Only additional and supporting. So communication is carried out there in a more, so to say, free-form, not really official one.
3. Feedback is overviewed and collected from forum mostly, so it is better to draw up you feedback (questions and wishes including) in special topics.
Hope I answered you question if there was any actually. (: