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Problems redeeming 7 day premium code


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MournBladeDefender #1 Posted 27 April 2018 - 11:29 PM

    Airman Basic

  • Member
  • 586 battles
  • 4
  • [SOL] SOL
  • Member since:
    05-14-2015

I tried entering the code multiple times and it doesn't work.

 

Clicking on how to redeem didn't help either, not sure if it's outdated but instead of activate bonus code the option is titled activate wargaming code.

 

Selecting that option takes me to the same place as the link next to the coupon code button and is in the wrong format.

 

The bonus code is only 5 digits as well.

 

I would greatly appreciate any assistance with this thanks.



Dr_Wigglespank #2 Posted 28 April 2018 - 06:48 AM

    Master Sergeant

  • Member
  • 717 battles
  • 99
  • Member since:
    01-06-2014

If you received the code in an email, you need to contact support and give them a screenshot of the email showing both sender & recipient addresses. They'll credit the premium time to your account.

 

It took a bit of back & forth messaging with them, but that's how I got mine. I believe it's good until May 1st, so send that ticket quickly.



MournBladeDefender #3 Posted 28 April 2018 - 10:00 PM

    Airman Basic

  • Member
  • 586 battles
  • 4
  • [SOL] SOL
  • Member since:
    05-14-2015

I'll try that, thank you.

 



SonicPariah #4 Posted 30 April 2018 - 07:56 PM

    Community Manager

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  • [WGATX] WGATX
  • Member since:
    05-22-2016
:D I love it when Community helps each other.

WingJammer #5 Posted 01 May 2018 - 06:20 AM

    Senior Airman

  • Member
  • 74 battles
  • 14
  • [S-S-G] S-S-G
  • Member since:
    09-20-2015

View PostMournBladeDefender, on 27 April 2018 - 06:29 PM, said:

I tried entering the code multiple times and it doesn't work.

 

Clicking on how to redeem didn't help either, not sure if it's outdated but instead of activate bonus code the option is titled activate wargaming code.

 

Selecting that option takes me to the same place as the link next to the coupon code button and is in the wrong format.

 

The bonus code is only 5 digits as well.

 

I would greatly appreciate any assistance with this thanks.

 

Hopefully you can use them cuz I just got mine and the game keeps crashing so I went through this mess for nothing.




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