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Love the new WOWP... But can't play it. Can't get into my hangar


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JackG79 #1 Posted 13 February 2018 - 06:23 PM

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I used to fire the game up and play away.... 

 

I didn't play for a few weeks...  Maybe  Middle of November till Start of January. because I got into playing Warships.    Warships, Tanks, and Blitz all run fine on my PC. 

 

I have installed and re-installed WOWP 2 times now and it still won't work .I start it up and it gets to the Hangar... I can hear the birds chirping. I can hear all the background noise but the "Loading" badge stays on the black screen and I never make it in. No matter how long I leave it there.  

 

I don't run any mods of any type...   Does anyone know what is wrong? Or how I can fix it? 

 

***if this is in the wrong place, mods please feel free to move it, and Thanks for the correction** 

 

Take care guys. 

 

 

 



trikke #2 Posted 13 February 2018 - 06:53 PM

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welcome back...   we were wondering where you went!

 

in the game center, where you click to start up wowp... there's a tiny downward pointing symbol to the right of PLAY button 

 

click on it and try all of those options and report back to us


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pyantoryng #3 Posted 13 February 2018 - 07:01 PM

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Anyone caught the tip that says to delete preference.xml? I can't remember which one, but my guess is the one in appdata/wargaming.net/World of Warplanes

 

From me: Check your region setting if it is US and set it to US if it is not so already...worth a try.



WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

Royale_with_Cheese #4 Posted 13 February 2018 - 07:17 PM

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Try this

http://forum.worldof...999#entry552999

JackG79 #5 Posted 13 February 2018 - 08:47 PM

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View Posttrikke, on 13 February 2018 - 06:53 PM, said:

welcome back...   we were wondering where you went!

 

in the game center, where you click to start up wowp... there's a tiny downward pointing symbol to the right of PLAY button 

 

click on it and try all of those options and report back to us

 

View Postpyantoryng, on 13 February 2018 - 07:01 PM, said:

Anyone caught the tip that says to delete preference.xml? I can't remember which one, but my guess is the one in appdata/wargaming.net/World of Warplanes

 

From me: Check your region setting if it is US and set it to US if it is not so already...worth a try.

 

I did both of these to no avail previously. I should have state that in my post. my bad. 



pyantoryng #6 Posted 13 February 2018 - 09:21 PM

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Did you check your region settings? Seems like WoWP wouldn't work on anything other than USA during initial setup and would result in the infinite spinning of loading.



WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

GhostPrime #7 Posted 13 February 2018 - 09:25 PM

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View PostJackG79, on 13 February 2018 - 12:47 PM, said:

 

 

I did both of these to no avail previously. I should have state that in my post. my bad. 

 

What are your PC specs? Have you submitted a ticket to support?


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JackG79 #8 Posted 14 February 2018 - 05:31 AM

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View PostGhostPrime, on 13 February 2018 - 09:25 PM, said:

 

What are your PC specs? Have you submitted a ticket to support?

 

I played the game for a few weeks with no issues before my break, so I know it's not the PC specs, Plus it's a pretty strong Gaming PC. with GeForce GTX 1070 8gb card.  So i know it can handle the game with no issue. . 

NO i did not submit a ticket to support yet.  I wanted to try to fix it with advice from the community first.   I'll have to submit a ticket or wait on the next patch. 



JackG79 #9 Posted 14 February 2018 - 05:39 AM

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View PostRoyale_with_Cheese, on 13 February 2018 - 07:17 PM, said:

 

BOOM!!!!!!!!!! 

Fixed!!!!!!!!!!!!!!!!!!!!            THANK YOU! !!!!!!!!!!!!!!!!!!!

 

Why don't wargaming just FIX IT!?!?! 



Catch21 #10 Posted 14 February 2018 - 01:00 PM

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View PostJackG79, on 14 February 2018 - 05:39 AM, said:

BOOM!!!!!!!!!! Fixed!!!!!!!!!!!!!!!!!!!! THANK YOU! !!!!!!!!!!!!!!!!!!!

 

Why don't wargaming just FIX IT!?!?! 

 

They're targeting a particular demographic for WoP, the more patient and intelligent who know how to take a PC apart and reassemble it. They don't want the arcade trash who expect miracles straight out of the box.

pyantoryng #11 Posted 14 February 2018 - 01:45 PM

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View PostCatch21, on 14 February 2018 - 01:00 PM, said:

 

They're targeting a particular demographic for WoP, the more patient and intelligent who know how to take a PC apart and reassemble it. They don't want the arcade trash who expect miracles straight out of the box.

 

Ironically, the gameplay had been catered towards the latter group...

WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

GhostPrime #12 Posted 14 February 2018 - 04:58 PM

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View PostJackG79, on 13 February 2018 - 09:39 PM, said:

 

BOOM!!!!!!!!!! 

Fixed!!!!!!!!!!!!!!!!!!!!            THANK YOU! !!!!!!!!!!!!!!!!!!!

 

Why don't wargaming just FIX IT!?!?! 

 

It has to do with updates. If you have an infinite loading screen/black screen or an issue with the settings of the game deleting the preferences file may sometimes work. If you don't see a sale, or plane is missing int he carousel (and other smaller things) deleting your game cache while starting the client may help. These two things will fix most issues with the game. For others I suggest submitting a ticket into support.  


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trikke #13 Posted 15 February 2018 - 01:56 PM

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not related to OP's issue...  but each day, i get short freezes after i play for about 2 hours

 

they disappear completely if i restart, using the cache-clearing option

 

HDD issues, maybe?   what does clearing cache do?


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Catch21 #14 Posted 15 February 2018 - 02:53 PM

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It just runs the following

 

rmdir /S /Q "%temp%\wargaming.net[YOUR WOWP DIRECTORY]"

 

on your machine, which clears out any temporary data WOWP was using and wrote out there while running.

 

 






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