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comtedumas #1 Posted 11 February 2018 - 06:48 PM

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Ticket #1247383

Category:
WoWP
Sub-category:
Game Support
Flew battle with T6 Do-217M bomber, got 10000 combat points. Was attempting to complete "Aerial Support", which is "Earn the required number of combat points for destroying ground targets in a single battle." attached picture shows that i did gain 10000 combat points for destroying only ground targets.
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Manuel Augustine

Hey there comtedumas,

Thanks for contacting Wargaming Support and for the continued love for the game. We appreciate your email! Let me help you with your mission.

I am sorry that you are having this issue. To help us investigate this issue can you send in a replay of this mission and as much information you can. Once we have the information we will investigate this situation fully.

We now have a replay function available in World of Warships and we will need one of the mission in question to properly review for you.

You can find instructions for how to manually enable replays and all the other relevant information for recording your World of Warships battles in this Knowledgebase Article: Enable Replays

Please note that .wowsreplay files can only be played with the same client version. Replays may not work properly with a newer version of the game client.

You should be able to directly attach .wowsreplay files to your forum posts and ticket replies through the "Attach Files" function, you will also need to place the file in a .zip.

Please be sure to give us the timestamps of the points you would like us to review.

We will await your reply. Game on Commander!

Best Regards,

Manuel Augustine

Wargaming America Support

Please don't forget to fill out our survey once your ticket has been completed.

Battleship Texas needs your help! Your donation can get you a special ship camo in World of Warships here: https://worldofwarsh...-mess-with-uss/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 
 
 
comtedumas
I was not aware that you could fly the Do-217M in World of Warships, would you please point out how you acquire one?

Or perhaps you could just read the ticket again, for the first time, and give me an appropriate answer, yes?


pyantoryng #2 Posted 11 February 2018 - 06:55 PM

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H u n h?

 

You sure you submitted the ticket in the WoWP section?

 

Not only that...WoWP's replay isn't even officially available yet! :ohmy:



WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

comtedumas #3 Posted 11 February 2018 - 07:35 PM

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View Postpyantoryng, on 11 February 2018 - 01:55 PM, said:

H u n h?

 

You sure you submitted the ticket in the WoWP section?

 

Not only that...WoWP's replay isn't even officially available yet! :ohmy:

Category:
WoWP
Sub-category:
Game Support
 Flew battle with T6 Do-217M bomber, got 10000 combat points. Was attempting to complete "Aerial Support", which is "Earn the required number of combat points for destroying ground targets in a single battle." attached


comtedumas #4 Posted 11 February 2018 - 07:36 PM

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Pretty sure

 



FIight #5 Posted 11 February 2018 - 07:55 PM

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There is a replay mod in mod section of the forum, coded by some registered devs.

pyantoryng #6 Posted 11 February 2018 - 08:01 PM

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View PostEinssniper, on 11 February 2018 - 07:55 PM, said:

There is a replay mod in mod section of the forum, coded by some registered devs.

 

Support thinks that WoWP ticket is WoWS and wants a WoWS replay...:hiding:

WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

Ace_BOTlistic_Cosmo #7 Posted 11 February 2018 - 08:03 PM

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send them a video clip of PT 109


if the pilot's good, see, I mean, if he's really..sharp, he can barrel that baby in so low [he spreads his arms like wings and laughs],

you oughtta see it sometime, it's a sight. A big plane like a '52. VRROOM! There's jet exhaust, fryin' chickens in the barnyard.


Zapperguy #8 Posted 11 February 2018 - 08:14 PM

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They've done this to me several times over the years, always referencing tanks. Nice to see they are branching out to their other title with their useless "support".

WGNA Support: "Working As Intended".

:facepalm:

 

edit: If you can't get a resolution from those Bozos, PM GhostPrime  - he knows where they sleep.


Edited by Zapperguy, 11 February 2018 - 08:19 PM.


FreeFOXMIKE #9 Posted 11 February 2018 - 08:40 PM

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not the first time they have sent a generic responses in a form letter 

I sent one long ago to WoWP and got a reply from WoT in a form letter


           332 Virtual  Fighter  Group

 


LMG #10 Posted 11 February 2018 - 10:27 PM

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View PostFreeFOXMIKE, on 11 February 2018 - 03:40 PM, said:

not the first time they have sent a generic responses in a form letter 

I sent one long ago to WoWP and got a reply from WoT in a form letter

 

In my case they told me to play WoT :teethhappy: :sceptic:



Doc_Ebs #11 Posted 11 February 2018 - 10:33 PM

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View PostLMG, on 11 February 2018 - 10:27 PM, said:

 

In my case they told me to play WoT :teethhappy: :sceptic:

 

hey if they would let me fly my planes in WOT I certainly would. I'm sure a GA would be devastating to a pack of Maus...

LMG #12 Posted 11 February 2018 - 10:36 PM

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View PostDoc_Ebs, on 11 February 2018 - 05:33 PM, said:

hey if they would let me fly my planes in WOT I certainly would. I'm sure a GA would be devastating to a pack of Maus...

 

Inba I fire my IL-20's 57mm cannon and all I get is "That one bounced"


This is my IL-2 (t). There are many like it, but this one is mine. :child:

Azanthriel #13 Posted 11 February 2018 - 10:57 PM

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A couple months ago I sent in a ticket with screenshots showing how the daily mission was completed and I won a T2 Premium and hanger slot. It was not awarded. Played it again, won screen shots. Mission  could only be accomplished once but it stayed on mission list and said I won it every game that day. 

 

I sent in ticket. At least I did not get auto response.

 

Basically response was thanking me for pointing out the bug on the daily mission. And that they will not be crediting anyone who won the plane with plane. At least they were prompt, concise and honest with this answer. I just closed ticket in disappointment. (I only wanted the hanger slot anyway.).


 

Alpha Tester World of Tanks Generals & Beta Tester For Total War Arena


4winds04 #14 Posted 11 February 2018 - 11:14 PM

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I have sent a handful of tickets thru the years myself.  As of this day I have yet to hear ANY response to ANY of them!  Go figure.

HEAVEYGEAR #15 Posted 12 February 2018 - 12:58 AM

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View Postcomtedumas, on 11 February 2018 - 01:48 PM, said:

Ticket #1247383

Category:
WoWP
Sub-category:
Game Support
Flew battle with T6 Do-217M bomber, got 10000 combat points. Was attempting to complete "Aerial Support", which is "Earn the required number of combat points for destroying ground targets in a single battle." attached picture shows that i did gain 10000 combat points for destroying only ground targets.
Processing
Cancel

Replies

 
Manuel Augustine

Hey there comtedumas,

Thanks for contacting Wargaming Support and for the continued love for the game. We appreciate your email! Let me help you with your mission.

I am sorry that you are having this issue. To help us investigate this issue can you send in a replay of this mission and as much information you can. Once we have the information we will investigate this situation fully.

We now have a replay function available in World of Warships and we will need one of the mission in question to properly review for you.

You can find instructions for how to manually enable replays and all the other relevant information for recording your World of Warships battles in this Knowledgebase Article: Enable Replays

Please note that .wowsreplay files can only be played with the same client version. Replays may not work properly with a newer version of the game client.

You should be able to directly attach .wowsreplay files to your forum posts and ticket replies through the "Attach Files" function, you will also need to place the file in a .zip.

Please be sure to give us the timestamps of the points you would like us to review.

We will await your reply. Game on Commander!

Best Regards,

Manuel Augustine

Wargaming America Support

Please don't forget to fill out our survey once your ticket has been completed.

Battleship Texas needs your help! Your donation can get you a special ship camo in World of Warships here: https://worldofwarsh...-mess-with-uss/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 
 
 
comtedumas
I was not aware that you could fly the Do-217M in World of Warships, would you please point out how you acquire one?

Or perhaps you could just read the ticket again, for the first time, and give me an appropriate answer, yes?

 

I want what Manuel is smoking......:trollface:




I've knocked on death's door.....no one answered.....I don't complain much anymore.

Me.

Doc_Ebs #16 Posted 12 February 2018 - 05:22 PM

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View PostLMG, on 11 February 2018 - 10:36 PM, said:

 

Inba I fire my IL-20's 57mm cannon and all I get is "That one bounced"

 

that's what your bombs and rockets are for.

LMG #17 Posted 12 February 2018 - 06:05 PM

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View PostDoc_Ebs, on 12 February 2018 - 12:22 PM, said:

that's what your bombs and rockets are for.

 

Then it'd be "That was close!"


This is my IL-2 (t). There are many like it, but this one is mine. :child:

Doc_Ebs #18 Posted 12 February 2018 - 07:07 PM

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View PostLMG, on 12 February 2018 - 06:05 PM, said:

 

Then it'd be "That was close!"

 

I'd like to see a rocket ricochet off something.

LMG #19 Posted 12 February 2018 - 09:06 PM

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View PostDoc_Ebs, on 12 February 2018 - 02:07 PM, said:

I'd like to see a rocket ricochet off something.

 

Play GAAs on maps with ship ground targets. Rockets often fly through them without dealing damage. I didn't know WG implemented the penetration mechanics of WoWS :hiding:

 


This is my IL-2 (t). There are many like it, but this one is mine. :child:

mnbv_fockewulfe #20 Posted 12 February 2018 - 09:36 PM

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I wonder if this includes WOWP.:sceptic:

Block Quote

The successful North American publishing efforts will now be relocated and incorporated into two existing US Wargaming locations. 

 

 


Edited by mnbv_fockewulfe, 12 February 2018 - 09:50 PM.

Be sure to check your logic privileges before posting on the forum.

 

mnbv_fockewulfe.png


 





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