18 replies to this topic

[BarbraStreisAndy]

I know, I know, I know...

This is the umpteenth thread about this one particular problem, but WT(f)?!

As of last night my hanger chat was not working (again and again).

And, I am one of the stupid-heads who even submitted a ticket. 

Yesterday I got another message from WoWps Support telling me the problem was fixed and the ticket will be closed in two days.

Problem fixed? The problem ain't #$!!$% fixed!!

I think; WG is trying to: a. dissolve clans, b. get rid of the oldies, c. get rid of any in-game communication, and/or d. get rid of the game. Choose one or all...

This is absolutely crazy. Its completely unprofessional and completely stupid. Support won't even tell anyone what is going on. Instead, they tell messengers, like GhostPrime, to send messages to us that make him look stupid. 

Either fix the problem (all of the problems) or tell us what is going on...?

Please.. 

[BarbraStreisAndy]

Look what the cat drug in...

 

The only thing different from the other 3 messages I received from Support concerning this problem is highlighted.

Apparently this inconvenience is gonna be fixed in the next patch...

 

Alvin Freeman February 8, 2018 11:56 AM

Hi clodhoppr,

Thank you for contacting World of Warplanes Support.

We appreciate you letting us know about the bug you've encountered and for sending us your info.

The additional information that you have provided has been sent off to the development team for review. We truly appreciate your contribution to improving the experience of World of Warplanes.

Once our developers have an update for this it will be released on the next patch to solve this inconvenience.

We appreciate your patience and comprehension!

Best Regards!

Saludos Cordiales.

Alvin Freeman
Soporte de Wargaming America

 

Edited by clodhoppr, 08 February 2018 - 05:07 PM.

[pyantoryng]

...and they will be as tardy with the next patch as they possibly can...

[The_Wild_Weasel]

I would suggest if WG wanted to "smooth" things over and really think about what "customer service" is all about ... then offer something to us as the consumer .

Anything, as a token of appreciation and then I could deal with the issue a bit better...over all its not life threatening, but hey I have spent a crap load of time and money on this game...so like most of us we have some sort of investment, and this investment, I believe gives/allows us the opportunity to "vent" when a key part of the game is broken.

 

just my 2 cents.

 

Slapped

 

[SlappedbyRommel]

I would have to agree with my dumb cousin Slappy Pappy third mother removed that I to have spent a lot of hard earned funds because of him to play this game so please customer service show some customer service for all of us? Instead of silence or saying you will do something show it by an action that benefits all so we don't lose interest in this game plus get very frustrated where I may need to kick my neighbors dog. Heck! I may have to start playing my Atari 520 since the games don't cost anything......Offer some gold, premium time or a special plane but listen to the customer base it can't be that hard is it? Right.

[Doc_Ebs]

SlappedbyRommel, on 08 February 2018 - 05:43 PM, said:

I would have to agree with my dumb cousin Slappy Pappy third mother removed that I to have spent a lot of hard earned funds because of him to play this game so please customer service show some customer service for all of us? Instead of silence or saying you will do something show it by an action that benefits all so we don't lose interest in this game plus get very frustrated where I may need to kick my neighbors dog. Heck! I may have to start playing my Atari 520 since the games don't cost anything......Offer some gold, premium time or a special plane but listen to the customer base it can't be that hard is it? Right.

 

tanks did something a while back for their chat I think we got a few premium days per week that it was down. Nothing crazy but hey it was something 

[MelBrooks]

clod,

Car jackers are more considerate to their customers than these guys.

 

Your Buddy Mel

 

[Fly_Time]

Think their lights are on,but no one is home,lol

[Cenotaph]

Remember when WoT offered compensation packages every week for their chat server / contacts list being totally borked for an extended period?

 

-Hint Hint-

[ArrowZ_]

Cenotaph, on 09 February 2018 - 07:59 AM, said:

Remember when WoT offered compensation packages every week for their chat server / contacts list being totally borked for an extended period?

 

-Hint Hint-

 

Nah they won't do it here. We've never seen anything like that with WOWP. You'd have to beg literally to get anywhere near that kind of compensation here.

[El_Mulo]

And is not the only thing the "patch"didn t fix:

 

Spoiler

 

[msu_mark]

El_Mulo, on 08 February 2018 - 05:59 PM, said:

And is not the only thing the "patch"didn t fix:

 

Spoiler

 

 

Amen brother! Happens to me about 1 out of every 4 flights!

 

[Chuck_norris10]

Took a break and cant even log in anymore,downloading dcs world as I type.

 

[Andreas_Jager]

msu_mark, on 09 February 2018 - 12:08 AM, said:

 

Amen brother! Happens to me about 1 out of every 4 flights!

 

 

Really sad the game is so unstable. It would be a great game if we could just fraking play it. I am ever hopeful they solve the chat and crash issue sooner rather than later.

[msu_mark]

Here it is 3 days later and chat still doesn't work. After getting this response from my smart a** comment to a Facebook post:

World of Warplanes Have you tried running the game after clearing your cache files? You can do that via the right side of the "Play" button in the launcher. If that does not work, please support

 

I uninstalled, cleaned cache, and wasted over 2 hours doing a clean install and...well, you can guess how well chat works now!

[SpiritFoxMY]

At this point we should have a thread for when chat actually works

[ComradeZ]

afaik it's never worked this year yet. Only worked during Albion. After that, nothing. And they wont fix it any time soon as NA patches are lowest of the low on priority.  

[pyantoryng]

It's broke down for at least ten days straight now...and no, clearing cache, via launcher or manually, doesn't work

[comealong1]

That is how much we matter.. Don't play til fixed I'm not.