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Missing Achievements, Awards, and Honorary Ranks.


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Bobby_Tables #21 Posted 11 January 2018 - 04:31 AM

    Command Chief Master Sergeant

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  • Member since:
    06-16-2014

For direct support, in addition to Ghostprime, there is this guy who jumped on the WOWP forum for about 2 days and hasn't been heard from since:

 

http://forum.worldofwarplanes.com/index.php?/topic/51071-hello-im-the-new-community-specialist/page__hl__%20ghostprime#topmost

 

[Edit] I too noticed medals have disappeared.  I am frightened that they might try to restore the DB tables in question from a backup or something and that would be ugly.   

 

Most likely, they just broke some queries or vice versa and have to fix what they are looking up, and from where.   


Edited by Bobby_Tables, 11 January 2018 - 04:38 AM.


egikov #22 Posted 12 January 2018 - 06:20 AM

    Master Sergeant

  • Alpha tester
  • 1536 battles
  • 94
  • [X3M] X3M
  • Member since:
    01-26-2012

I also have disappearing medals. I had one Marseille medal in Ki-43-II. I even remember making a screenshot. Now I don't have that medal and I think the screenshot also changed. I think it happened after first or second patch after 2.0 release.

I think they changed requirements for medals and don't count defending bots as aerial kills or something like that. And medals just disappeared.

I think WG decided that they had requirements for medals bugged and the best way to fix it is just quietly to take them away.

I don't have any proof, so I can't send a ticket anyway.



Musketeer_Gripweed #23 Posted 21 May 2018 - 06:31 AM

    Master Sergeant

  • Closed Beta Tester
  • 1653 battles
  • 43
  • [GWG] GWG
  • Member since:
    01-16-2013
I'm noticing a similar situation. Don't have as many of the various medals, but one thing I know I had a ton of but now only have 2 of is Rocketeer.  My F-94D is a Rocketeer machine, and get them almost at will. Recently got the BV P.210 which also fires salvos of rockets.  I know I should have 3 or 4 with it but when you got to acheivments for each of these planes, they aren't there, but some others like Flames In the Sky are. 

View PostThe_Chiv, on 10 January 2018 - 10:29 AM, said:

I know its a trivial thing I do, but taking pride in your achievement is something that all wg thrive on to just have them gutted feels horrible.

 

If your achievements and accomplishments are going to not be counted or be wiped out at any time by an update it makes me inclined to say "Why bother" and move to a game that doesn't do that.

Musketeer_Gripweed #24 Posted 21 May 2018 - 07:04 AM

    Master Sergeant

  • Closed Beta Tester
  • 1653 battles
  • 43
  • [GWG] GWG
  • Member since:
    01-16-2013

First battle after above posting got 2 rocket kills with my F-94D. Not sure how many Rocketeers I had before but it was a helluva lot more than 2. Hell I can get that in 1 battle. :-) 

 

Trying to post screenshot of summary but can't get it to work. Never posted images before. What am I doing wrong?  Thanks

 

 



comealong1 #25 Posted 21 May 2018 - 11:28 AM

    Senior Master Sergeant

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  • Member since:
    06-05-2013
Lost cause!.. I lost medals after an update a while ago & did a ticket on it.. Better have a screenshot of your stats that shows it or they wont change a thing.. Like you expect them to cheat you out of medals.. Had almost all honorary medals they went away & totals should show this & they still wont change it back.. They do not give any benefit of the doubt.. I also had 1 battle on axis that they never gave me.. The only one I played (loss) so I never got credit & can't re-earn the award.. Their stat system sucks & they don't correct a thing.. I don't play that often anymore.. If they can't keep stats correctly, what's the sense?.. What are we supposed to take screenshots daily? 

comealong1 #26 Posted 21 May 2018 - 03:27 PM

    Senior Master Sergeant

  • Closed Beta Tester
  • 1652 battles
  • 346
  • [-DOW-] -DOW-
  • Member since:
    06-05-2013
WHAT IS THE SENSE?

SonicPariah #27 Posted 21 May 2018 - 03:36 PM

    Community Manager

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    05-22-2016
This issue has been reported and we have filed a Bug Report to get the Achievement issue corrected.

Musketeer_Gripweed #28 Posted 27 May 2018 - 07:17 AM

    Master Sergeant

  • Closed Beta Tester
  • 1653 battles
  • 43
  • [GWG] GWG
  • Member since:
    01-16-2013

View PostSonicPariah, on 21 May 2018 - 03:36 PM, said:

This issue has been reported and we have filed a Bug Report to get the Achievement issue corrected.

 

Any idea how long it might take, and will all records & achievements be restored?  I hope so.

 



The_Chiv #29 Posted 27 May 2018 - 07:35 AM

    Master Sergeant

  • Closed Beta Tester
  • 2975 battles
  • 70
  • [-BAD] -BAD
  • Member since:
    01-26-2012

View PostMusketeer_Gripweed, on 27 May 2018 - 07:17 AM, said:

 

Any idea how long it might take, and will all records & achievements be restored?  I hope so.

 

 

considering the issue has been around since decemeber with not a single word till recently, probably August 

SonicPariah #30 Posted 29 May 2018 - 03:33 PM

    Community Manager

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View PostMusketeer_Gripweed, on 27 May 2018 - 07:17 AM, said:

 

Any idea how long it might take, and will all records & achievements be restored?  I hope so.

 

 

We are aiming for our next big Update. That should be before the end of June.

WolfWiz #31 Posted 31 May 2018 - 10:00 AM

    Senior Master Sergeant

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View PostThe_Chiv, on 09 January 2018 - 02:34 PM, said:

So recently I got another ace and I wanted to check my total, which would have brought me to 17 but when I looked everything had been reset. WHY?

 

Ya join the club, I have 20 missing Ace medals

SonicPariah #32 Posted 31 May 2018 - 06:25 PM

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View PostWolfWiz, on 31 May 2018 - 10:00 AM, said:

 

Ya join the club, I have 20 missing Ace medals

 

Did you file a Support Ticket? If so, please let me know that Support Ticket Number.

WolfWiz #33 Posted 01 June 2018 - 07:01 AM

    Senior Master Sergeant

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View PostSonicPariah, on 31 May 2018 - 06:25 PM, said:

 

Did you file a Support Ticket? If so, please let me know that Support Ticket Number.

 

Yes, after sending in 20 screen shots of Ace medals since 2.0 

 

there is their stupid and ignorant reply:

___________________________________________

HHi WolfWiz,

Thank you for contacting Wargaming Support/NA

We'd like to try another workaround here. As you may already noticed, there has been a micro patch which actually added a feature that will perform a 'clear cache data'. Moreover, opting to clear cache helps in removing unneeded files that slows down the performance of the game. To guide your wings, I have prepared an image wherein you can start the game and select the new feature. Please see attached image.  Let us know how it goes

Should you have any more questions please refer to this link  

 

https://na.wargaming.net/support/?utm_content=cm-top&utm_source=global-nav&utm_medium=link&utm_campaign=wgnp

 

-----------------------------------------

So they want me to clear my cache I do it every time the game crashes 10 times a day...  Not like I don't run the clear cache bat, every start. Face Palm!

 

I also dumped the Preloader to reduce overhead and lag.. but they of course want you to login to more redundant [edited].


Edited by WolfWiz, 01 June 2018 - 07:02 AM.


WolfWiz #34 Posted 01 June 2018 - 07:03 AM

    Senior Master Sergeant

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View PostSonicPariah, on 31 May 2018 - 06:25 PM, said:

 

Did you file a Support Ticket? If so, please let me know that Support Ticket Number.

 

ID 2576716: In-game currencies and experience



Thank you and have a good day 



WolfWiz #35 Posted 02 June 2018 - 04:14 PM

    Senior Master Sergeant

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View PostExploratorOne, on 09 January 2018 - 07:36 PM, said:

Hopefully, you submitted a support ticket?

 

LOLOLOLOLOL, now thats hilarious...

SonicPariah #36 Posted 05 June 2018 - 08:38 PM

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View PostWolfWiz, on 01 June 2018 - 07:03 AM, said:

 

ID 2576716: In-game currencies and experience



Thank you and have a good day 

 

I will be glad to look into this ticket and see what we can do to help out!




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