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HELP GAME KEEPS CRASHING

CRASHES

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cdubbs716 #1 Posted 25 November 2017 - 02:09 PM

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The game keeps crashing when entering a game lobby. its fine in the hanger. as soon as I try to enter a game boom it crashes. I put in a ticket and they were about as helpful as a poopy flavor lolly pop.

hawkeyededic #2 Posted 25 November 2017 - 02:16 PM

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Are you running any mods? It almost sounds like a mod is trying to load and causing a crash.


 

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trikke #3 Posted 25 November 2017 - 03:38 PM

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not hearing crash reports from many folks, so let's dig deeper 

 

have you successfully run any other Wargaming titles such as WoT or WoWs?

 

what programs are running in the background?   what antivirus do you use?


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Krautjaeger #4 Posted 25 November 2017 - 03:48 PM

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View Postcdubbs716, on 25 November 2017 - 02:09 PM, said:

The game keeps crashing when entering a game lobby. its fine in the hanger. as soon as I try to enter a game boom it crashes. I put in a ticket and they were about as helpful as a poopy flavor lolly pop.

 

Tried running it in windowed mode? There is a bug with Windows 10 Fall Creators Update that interacts with WoWp and other games, Microsoft are aware of it and apparently preparing a fix, which causes WoWp to hang/crash on launching battle in full screen at times.

Edited by Krautjaeger, 25 November 2017 - 03:49 PM.


trikke #5 Posted 25 November 2017 - 07:43 PM

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he's showing 241 battles, so it probably isn't a consistent issue 

 

speaking of showing battles, i'm over 300 now... but my forum avatar is still stuck on 238

 

probably the forum software filters out battles where i actually contributed something


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Krautjaeger #6 Posted 25 November 2017 - 08:04 PM

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View Posttrikke, on 25 November 2017 - 07:43 PM, said:

he's showing 241 battles, so it probably isn't a consistent issue 

 

speaking of showing battles, i'm over 300 now... but my forum avatar is still stuck on 238

 

probably the forum software filters out battles where i actually contributed something

 

It isn't always consistent for Windows 10 users either, some have it next to all the time and some often/every once in a while. At any rate, couldn't hurt for him to try. :) Got the same battle-count issue as well.

comtedumas #7 Posted 25 November 2017 - 11:54 PM

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View Postcdubbs716, on 25 November 2017 - 09:09 AM, said:

The game keeps crashing when entering a game lobby. its fine in the hanger. as soon as I try to enter a game boom it crashes. I put in a ticket and they were about as helpful as a poopy flavor lolly pop.

 

​First, run the file check from the game center to make sure you don't have a corrupted file.  then get back to us.  

 



Catch21 #8 Posted 26 November 2017 - 10:45 AM

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I tried this and it seems to have markedly improved things, appears to be "The problem stems from two Devices sharing the same bus (IRQ in fact) hence they interrupt each other." in my case (2 monitors, both with sound outputs but I'm using headphones via mobo).

cdubbs716 #9 Posted 26 November 2017 - 11:09 PM

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View PostKrautjaeger, on 25 November 2017 - 03:48 PM, said:

 

Tried running it in windowed mode? There is a bug with Windows 10 Fall Creators Update that interacts with WoWp and other games, Microsoft are aware of it and apparently preparing a fix, which causes WoWp to hang/crash on launching battle in full screen at times.

 

thats when I started having the issue after pc did some updates? how can you run it in window mode?

cdubbs716 #10 Posted 26 November 2017 - 11:16 PM

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View Posttrikke, on 25 November 2017 - 03:38 PM, said:

not hearing crash reports from many folks, so let's dig deeper

 

have you successfully run any other Wargaming titles such as WoT or WoWs?

 

what programs are running in the background?   what antivirus do you use?

 

I play wows it runs fine. I don't use any mods. have mcafee. nothing running in the background

Catch21 #11 Posted 27 November 2017 - 02:06 AM

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View Postcdubbs716, on 26 November 2017 - 11:09 PM, said:

How can you run it in window mode?

Settings->Graphics and left side under Screen Resolution there's a drop down, choose "Windowed mode".



iljuano #12 Posted 04 December 2017 - 12:35 PM

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game crashes recently, can t log till the last 15 mins. prove with wot and no problem, What happens!!!????

trikke #13 Posted 04 December 2017 - 06:45 PM

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question to other unaffected users such as myself... did we hear about this many crash reports before 2.01.1?

 

if they report that wot has no issues, then it can't be network-related, right?     aren't the wot servers colocated?  


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Krautjaeger #14 Posted 04 December 2017 - 06:55 PM

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View Posttrikke, on 04 December 2017 - 06:45 PM, said:

question to other unaffected users such as myself... did we hear about this many crash reports before 2.01.1?

 

if they report that wot has no issues, then it can't be network-related, right?     aren't the wot servers colocated?  

 

Funny you should mention networks, for some odd reasons my crashes always happen later in the day and never in the morning or early afternoon. Odd.

Verm_ #15 Posted 02 January 2018 - 01:07 AM

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2 different machines, 2 different locations and both crash. both computers have been cleaned out, latest drivers loaded, high end video cards. Even uninstalled/reinstalled game and still crashes.

SpiritFoxMY #16 Posted 02 January 2018 - 01:30 AM

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I think Raine has been having issues. I've had one or two CTDs but nothing on a regular basis. Packet drops tho'... man, I hate those sudden 100% packet loss games. Still don't know if its WoWp or my ISP

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legoboy0401 #17 Posted 02 January 2018 - 01:44 AM

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View PostCatch21, on 26 November 2017 - 06:06 PM, said:

Settings->Graphics and left side under Screen Resolution there's a drop down, choose "Windowed mode".

 

What if your preference file is missing and your settings tab doesn't work? 

Remember, remember the 14th of... June, the day of patch 2.05.  Some say it's great end-game content, some say it's horrible, but history will always recall which it actually was.

 

Spoiler

 


Master_Chief69 #18 Posted 02 January 2018 - 10:25 AM

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My game has been crashing approximately 5 times in a two hour session sometimes in mid flight.. definitely some optimization issues server side.. Im running an I-7 770 and an 11GB 1080TI... with a fiber optic connection so its not me unless they are not win 10 compatible.. 

Catch21 #19 Posted 02 January 2018 - 12:14 PM

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View Postlegoboy0401, on 02 January 2018 - 01:44 AM, said:

What if your preference file is missing and your settings tab doesn't work? 

Your preferences.xml file (containg your preferences) should be in %appdata% (type into Explorer, different per PC) then your Roaming\Wargaming.net\World of Warplanes folder. If it's not there I believe WoP will recreate on start but then again if it ain't there then Houston you've had or got some sort of problem.

 

If on top your settings tab doesn't work I'd uninstall and reinstall. Takes me about 30 mins with my connection, your mileage may vary.



legoboy0401 #20 Posted 02 January 2018 - 07:42 PM

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View PostCatch21, on 02 January 2018 - 04:14 AM, said:

Your preferences.xml file (containg your preferences) should be in %appdata% (type into Explorer, different per PC) then your Roaming\Wargaming.net\World of Warplanes folder. If it's not there I believe WoP will recreate on start but then again if it ain't there then Houston you've had or got some sort of problem.

 

If on top your settings tab doesn't work I'd uninstall and reinstall. Takes me about 30 mins with my connection, your mileage may vary.

 

Didn't work. Reinstalls don't produce preferences files until you've actually set some, and that's exactly what I cannot do. 

Remember, remember the 14th of... June, the day of patch 2.05.  Some say it's great end-game content, some say it's horrible, but history will always recall which it actually was.

 

Spoiler

 






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