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Special rebate for regular planes tier VIII-X not working ?

rebate 15% off

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RedSpartacus #1 Posted 03 August 2017 - 10:54 AM

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According to this link
http://worldofwarplanes.com/news/its-plane-to-see/
I should get a rebate of 15% when buying the F-94D between August 1st and 4th. However I can see the price of 2.975.000.
I've tried clearing the cache (exited the game, cleared cache, started the game again) and buying it again. I do have 2.600.000 silver only and couldn't.
What am I missing here ?
 


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pyantoryng #2 Posted 03 August 2017 - 10:57 AM

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Sounds like UI error to me...

WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

RedSpartacus #3 Posted 03 August 2017 - 11:06 AM

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View Postpyantoryng, on 03 August 2017 - 06:57 AM, said:

Sounds like UI error to me...

 

That makes me think starting the game with the game launcher and give it another try...

Or trying from another installation.


Edited by RedSpartacus, 03 August 2017 - 11:10 AM.

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Sink_Stuff #4 Posted 03 August 2017 - 11:32 AM

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For me I think the equipment prices are still full price. I see no discount when buying equipment either.

pyantoryng #5 Posted 03 August 2017 - 11:49 AM

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Just bought one reflector sight for 125k last night...

WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

BubRay #6 Posted 03 August 2017 - 09:55 PM

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I think the 2,975,000 is the 15% discounted price. If you look at it from the special's tab it show's the original price as 3,500,000

 



GhostPrime #7 Posted 03 August 2017 - 10:53 PM

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Hey everyone, I'm looking into this matter. Please submit a ticket on the subject., and support should be able to help you out if the discounts are not working

 



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RedSpartacus #8 Posted 03 August 2017 - 11:10 PM

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View PostBubRay, on 03 August 2017 - 05:55 PM, said:

I think the 2,975,000 is the 15% discounted price. If you look at it from the special's tab it show's the original price as 3,500,000

 

 

You're right, thanks.
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anamals53 #9 Posted 03 August 2017 - 11:16 PM

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yup not working , wanted lightweight airframe lll , normal price is all showed . yesterday showed 50% price . not that it matters I will get one sooner or later . just think that discounts advertised should be the price at the register.

Silvin #10 Posted 04 August 2017 - 12:23 AM

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I just bought the P.1056 and the rebate is working. The UI displayed a purchase price of 2 600 000 (no discount) but my credits were debited the discounted amount.

My tier 10 vehicles

WoT (13): E 100, Jagdpanzer E 100, E 50 M, G.W. E 100, Object 140, IS-7, Batignolles-Châtillon 25 t, AMX 50 B, AMX 50 Foch B, AMX 50 Foch (155), AMX 13 105, T57, T110E5

WoWP (13): F-86A, XF-90, F7U, IL-40P, Yak-30, Su-10, Me 262 III, Me P.1102 B, Me P.1101, EF 131, Swift, Javelin, J7W3

WoWS (20): Montana, Des Moines, Worcester, Salem, Gearing, Midway, Yamato, Hakuryu, Shimakaze, Zao, Harugumo, Minotaur, Daring, Thunderer, Großer Kurfürst, Hindenburg, Khabarovsk, Grozovoi, Smolensk, République, Henri IV


nwlxn12 #11 Posted 04 August 2017 - 01:22 AM

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View PostGhostPrime, on 03 August 2017 - 04:53 PM, said:

Hey everyone, I'm looking into this matter. Please submit a ticket on the subject., and support should be able to help you out if the discounts are not working

 

 

​In game it says Wargaming anniversary ends in 10 hours, but this is the response I get from support:

 

Mark Allen

Hello nwlxn12,

Thank you for reaching out to us.

The reason why the price of the Me 262 HG II is being sold for 3,540,000 Credits is because the discount has already ended. The discount took effect from August 1 04:20 AM Pacific / 07:20 AM Eastern to August 4 04:20 AM Pacific / 07:20 AM Eastern. You can refer to this link for further details about it: http://worldofwarpla...s-plane-to-see/

Have a nice day.

Best Regards,

Mark Allen

 

 

If the sale is not still on, pull the damn special from in game.



Bear_82 #12 Posted 04 August 2017 - 02:10 AM

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View Postnwlxn12, on 03 August 2017 - 06:22 PM, said:

. . . from August 1 04:20 AM Pacific / 07:20 AM Eastern to August 4 04:20 AM Pacific / 07:20 AM Eastern. . .

 

​notice that support can't even tell what the date is today

RedSpartacus #13 Posted 04 August 2017 - 11:22 AM

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I would have answered to Mark Allen  "Thank you time traveler."
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nwlxn12 #14 Posted 04 August 2017 - 12:32 PM

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I re-opened the ticket and as I figured would happen:

 

Dear nwlxn12,

Thank you for getting back to us.

We are sorry to hear that you feel like we are not assisting you. All feedback we receive is highly valued, and we hope that you will continue to enjoy playing the game despite the negative experiences you may have had.

If you ever have any suggestions on how we can improve your experiences, please feel free to post them in the link below:
World of Warplanes Forums: Suggestions

 

@GhostPrime - Don't ever tell me to use WG support again.  If it ever comes down to needing support to play this game, I would rather quit.  I play a standard account and credits are in limited supply.  I had enough credits to purchase the HG II but not enough to buy it at full price.  Now the sale is over and I will need to wait if I wan't to buy it at the discounted price.  This is lousy service plain and simple.



pyantoryng #15 Posted 04 August 2017 - 03:26 PM

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Just 4 months away...just 4 months away...*just*...

 

This UI issue keep on haunting...



WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

Diablo_Hertz #16 Posted 05 August 2017 - 02:51 AM

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close the gothdamn wg launcher and the overwolf and gamevox and skype and facebook and youtube and format your computer 

There is a fine line between cleaverness and cowardice.

 


nwlxn12 #17 Posted 05 August 2017 - 12:01 PM

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After three tries with support, they finally figured it out.

 

Jonathan Tracy

Hi nwlxn12,

Thanks for writing back. Please be informed that we have credited 531,000 credits to your account as compensation for the Messerschmitt Me 262 HG II which you bought at full price.

We thank you for your patience regarding this matter. If you have any further questions or concerns please check out our knowledgebase articles

Best Regards,

Jonathan Tracy



pyantoryng #18 Posted 05 August 2017 - 12:41 PM

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So it really was broken?

WoWP makes a great jousting game...especially with the 262 and people busy in furballs...
I am deaf, silent, and fly with unrealistic controls. Do not count on me to carry - my back's already broken from overweight.

GhostPrime #19 Posted 08 August 2017 - 05:27 PM

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View Postnwlxn12, on 05 August 2017 - 04:01 AM, said:

After three tries with support, they finally figured it out.

 

Jonathan Tracy

Hi nwlxn12,

Thanks for writing back. Please be informed that we have credited 531,000 credits to your account as compensation for the Messerschmitt Me 262 HG II which you bought at full price.

We thank you for your patience regarding this matter. If you have any further questions or concerns please check out our knowledgebase articles

Best Regards,

Jonathan Tracy

 

I apologize that the first rep did not read your ticket correctly. I am glad that it was resolved though, and you were in fact able to get the discount. 



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