11 replies to this topic

[MelBrooks]

Enough said..............

[SOJO]

Ticket #860755

Category:

WoWP

Sub-category:

Game Support

Garage Load Screen is failing to load garage (Again)

 

 

In queue

CANCEL

 

[BladedPheonix]

whats even stranger is that it says the allies lost last night......

 

could of sworn it said victory last night......

[Porkins_Jr]

I was sure the Allies were losing, but I logged off before the event ended.

[SOJO]

SOJO, on 23 September 2016 - 06:21 PM, said:

Ticket #860755

Category:

WoWP

Sub-category:

Game Support

Garage Load Screen is failing to load garage (Again)

 

 

In queue

CANCEL

 

 

 

I don't need the standardized cookie cutter reply [edited]- Just fixed your F'UPS

 

Ticket #860755

Category:

WoWP

Sub-category:

Technical Support

Garage Load Screen is failing to load garage (Again)

 

 

Information required

CANCEL

---

Replies

 

Jay Miles September 23, 2016 7:30 PM

Hi SOJO,

Thank you for playing our game and reaching out to us here at Wargaming Support.

We are sorry to hear that you are experiencing technical problems within the game. No worries though, well help you sort this out.

Below we have included a download link to our WG Check tool. This diagnostic tool can be used for World of Tanks, World of Warships, and World of Warplanes.

WGCheck Tool

Once you have downloaded it, open the zip file and run the WGCheck.exe. After it has launched, please select the World of Tanks icon and locate its directory. The default location is C:\Games\World_of_Tanks

• Check the box that labeled, Add game client to the firewall exceptions
• Check the box that labeled, Extended network diagnostics
• Start the integrity check by selecting the orange Start Diagnostics button

Be patient, it will take some time to finish.

Finally, please send us the WGCheck log that generates after the program has completed its check.

We look forward to hearing from you.

Best Regards,

Jay Miles

Wargaming America Support

You can always check your ticket status by logging into our Support Portal:https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Please don't forget to fill out our survey once your ticket has been completed.

[vamp_13]

ignor the who won/lost, ALLIES won last night, the endless loop is showing both back n forth, allies won/axis won,

 

wonder if this will be fixed in time for event fight or should go to bed,

Edited by vamp_13, 23 September 2016 - 11:36 PM.

[Elias_Sims]

yeah by the time its fixed it will be too late in the evening for me to do anything as ping/lag here gets stupid really fast once prime time hits..... Thanks for another night of playing something other than WG anything....

[Carolvs]

WG clearly has no idea what they are doing. Thank god they are not in charge of anything important like a plane, tank or nuclear weapons system..... let them crash games not planes......

[Sassover]

Allies Lost, Endless Hangar Loop has returned, GP & Support on Forums AWOL:

 

Situation Normal.....Working as Intended.

 

[mnbv_fockewulfe]

[_xxooss]

BladedPheonix, on 23 September 2016 - 11:21 PM, said:

whats even stranger is that it says the allies lost last night......

 

could of sworn it said victory last night......

 

Allies did win...pretty sure it voodoo

[PhoinexFire]