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1.9.6 Patch Update - Official Bugs and Issues Thread


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Raizei #1 Posted 22 September 2016 - 06:30 PM

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Greetings Pilots!

 

Patch 1.9.6 was deployed today bringing in a new fighter line for the Japanese tech tree and other great features!

 

If you haven't seen the patch notes, please click here for full details.

 

We are looking for any issues that you've encountered in the new updates and we want to ensure that these issues get reported with your help!

 

If an issue prevents you from playing the game (game crashes, connectivity, can't navigate the menus for various reasons), we would like for you to please report these issues directly to the Customer Support Team.

 

Our Support Team will try and assist you by troubleshooting your reported issue. Before they can begin this process, they will need to obtain some information from you to help them determine how to help you.

 

When creating a ticket to the Support Team, they will require this information:

 

  • Dxdiag Report
  • Crash Dump file(s) - if applicable
  • Recent game log file that was generated at the time of your issue
  • Description of how you encountered the issue

 

If the Support Team is unable to resolve your issue after exhausting all of their options, the issue will be escalated to the Development Team for review.

 

If the issue is related to a feature of the game that doesn't seem like it is working (Graphical issues, mechanics, AI behavior) but doesn't impact your ability to play the game, we would like to collect that information here!

 

This is so we can find out how many players are being affected by the issue(s) and allow us to report them based on severity. If you can include descriptions and screenshots of the issue, that would be greatly appreciated!

 

Information on how to obtain what the Support Team requires, please check out this page for details:

How to obtain the information needed to report issues

 

Good hunting!



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Raizei #2 Posted 22 September 2016 - 06:33 PM

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We are receiving reports of players not receiving the bonus paint schemes for Alpha and Beta testers. Please post your screenshots here of the aircraft so I can compile the data to report the issue.

 

Thank you!



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Caecias #3 Posted 22 September 2016 - 07:14 PM

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Hey thanks for all of your efforts and continued support for the WoWp game and community. I appreciate the open request on this forum for taking our feedback with a genuine interest.

 

No issues I can identify in full as of yet outside of the extremely minor issue of the game launcher still noting Update 1.9.5 as the current version.


Edited by Caecias, 22 September 2016 - 07:18 PM.

 


hawkeyededic #4 Posted 22 September 2016 - 07:28 PM

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Only 2 planes I have on the list of planes receiving new tester skins are the XP-77 and P-36, neither of which have the new skin available.

 

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Raizei #5 Posted 22 September 2016 - 07:49 PM

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View Posthawkeyededic, on 22 September 2016 - 07:28 PM, said:

Only 2 planes I have on the list of planes receiving new tester skins are the XP-77 and P-36, neither of which have the new skin available.

 

 

Thanks for the information, I really appreciate it!


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Raizei #6 Posted 22 September 2016 - 08:02 PM

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View PostCaecias, on 22 September 2016 - 07:14 PM, said:

Hey thanks for all of your efforts and continued support for the WoWp game and community. I appreciate the open request on this forum for taking our feedback with a genuine interest.

 

No issues I can identify in full as of yet outside of the extremely minor issue of the game launcher still noting Update 1.9.5 as the current version.

 

I'll have this checked out once I verify it from my end. Thanks for the report!



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LBAEZ #7 Posted 22 September 2016 - 08:19 PM

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really excited about the new planes thanks for keeping the game interesting cant wait to get home and download the new patch good luck and keep up the hard work commander of black flight squadron LBAEZ    ps please bring in the Chinese p40 into the NA server or at lease fixs that p40 shark mouth and straighten it  thanks again

LBAEZ #8 Posted 22 September 2016 - 08:20 PM

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one more thing p51d turns better then the bf 109g  these are from pilots accounts that flew the planes in real life that ive talk too sorry to bring this up in this forum ...lol

7thArmoredCavalry #9 Posted 22 September 2016 - 08:59 PM

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My P-36 has 3 new free paint schemes in the paint shop.  The plane was not painted at the time of the upgrade.

My XF4U-1 has no new paint schemes. Just the standards. It was already painted with the standards for winter, summer, desert, and naval at the time of the upgrade.

Hope that helps narrow it down a little.



Raizei #10 Posted 22 September 2016 - 09:10 PM

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View PostLBAEZ, on 22 September 2016 - 08:19 PM, said:

really excited about the new planes thanks for keeping the game interesting cant wait to get home and download the new patch good luck and keep up the hard work commander of black flight squadron LBAEZ    ps please bring in the Chinese p40 into the NA server or at lease fixs that p40 shark mouth and straighten it  thanks again

 

Thank you for your feedback and we hope that you'll enjoy the new content along with the event! It is pretty exciting stuff!

 

I checked out the P-40 Warhawk in the U.S.A tech tree and the shark nose art looks aligned on both the 81 and 87 airframes. Do you mind taking a screenshot of what you are seeing so I can see if there is an issue. I am using the HD client.

 

 



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Bear_82 #11 Posted 22 September 2016 - 09:21 PM

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View PostRaizei, on 22 September 2016 - 11:33 AM, said:

We are receiving reports of players not receiving the bonus paint schemes for Alpha and Beta testers. Please post your screenshots here of the aircraft so I can compile the data to report the issue.

 

Thank you!

 

Rather than post 17 screenshots, here's a link to the folder with them. A number of them already had bonus paint scheme(s), but as you'll see in the shots, they were already selected, having been earned/awarded in previous events.

20thCenturyLtd #12 Posted 22 September 2016 - 09:22 PM

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View PostRaizei, on 22 September 2016 - 03:10 PM, said:

 

Thank you for your feedback and we hope that you'll enjoy the new content along with the event! It is pretty exciting stuff!

 

I checked out the P-40 Warhawk in the U.S.A tech tree and the shark nose art looks aligned on both the 81 and 87 airframes. Do you mind taking a screenshot of what you are seeing so I can see if there is an issue. I am using the HD client.

 

 

 

He means its not historically correct. This has been mentioned many times before over the past 3 years.

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Raizei #13 Posted 22 September 2016 - 09:36 PM

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View Post20thCenturyLtd, on 22 September 2016 - 09:22 PM, said:

 

He means its not historically correct. This has been mentioned many times before over the past 3 years.

 

Thanks for pointing this out, I really appreciate it. I'll see what can be done to get it aligned properly as it would look more menacing.


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Caecias #14 Posted 22 September 2016 - 09:41 PM

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View PostLBAEZ, on 22 September 2016 - 03:20 PM, said:

one more thing p51d turns better then the bf 109g  these are from pilots accounts that flew the planes in real life that ive talk too sorry to bring this up in this forum ...lol

 

 

View PostRaizei, on 22 September 2016 - 04:36 PM, said:

Thanks for pointing this out, I really appreciate it. I'll see what can be done to get it aligned properly as it would look more menacing.

 

I agree LBAEZ.   Truth is, after pneumatics hit the P-38 in the mid / late war timeframe, they also could turn with the 109...  but I doubt it would be appropriate for the game and spoil a bunch of balance issues...  I do agree the 51 is nerfed though... and needs to be improved in game - in all 3 tiers it currently exists

 

 


Edited by Caecias, 22 September 2016 - 11:42 PM.

 


hawkeyededic #15 Posted 22 September 2016 - 10:42 PM

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View PostBear_82, on 22 September 2016 - 03:21 PM, said:

 

Rather than post 17 screenshots, here's a link to the folder with them. A number of them already had bonus paint scheme(s), but as you'll see in the shots, they were already selected, having been earned/awarded in previous events.

 

I maybe mistaken here, but the chrome skins showing on the 2PA-L, P-36, P-36C and XF4F are the ones that could be won from the Wheel last year during the holiday event. I have teh exact same skin on a few planes including the P-43 and F2A.

Edited by hawkeyededic, 22 September 2016 - 10:44 PM.


 

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GeorgePatton #16 Posted 22 September 2016 - 11:05 PM

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Japanese Threat thing is bugged out - goes into an endless 'loading hangar' loop if it prompts you to choose a side when you come out of battle.

mnbv_fockewulfe #17 Posted 22 September 2016 - 11:06 PM

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Game got stuck trying to update the hangar for the event as of just now.

 


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Raizei #18 Posted 22 September 2016 - 11:07 PM

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The WoWP Launcher image has been updated so now it should be showcasing 1.9.6

 

Thanks LBAEZ!



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GeorgePatton #19 Posted 22 September 2016 - 11:07 PM

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UPDATE: Game is completely bugged out due to this event thing - I ended the WoWP process and tried restarting - loaded in, got the option to pick a side, tried and went into the endless loop again.

 

 

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RedSpartacus #20 Posted 22 September 2016 - 11:08 PM

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Same here, came out of a battle and game is flickering between mission and updating hangar, Killed the session via task manager and went back same issue.

I'm done for today, moving on to tanks.


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