10 replies to this topic

[konos]

I am trying to purchase the XP-77 premium with tokens. I get the confirm purchase button, click confirm, then the loading notification pops up briefly, then goes away without completing the purchase. I have the tokens to cover the purchase, I have also submitted a ticket. Anyone have any ideas or have/had this issue?  Thanks in advance!

[GeorgePatton]

There was a guy talking about this issue earlier. Not sure if they've figured out what's up yet or not.


Cheers!
Glenn

[FirebirdUltima]

I have also seen a similar problem with the Russian P-39 and I think I know why.

There is a difference between the store and tech tree price of premium plane.

For exemple, In the store, the price displayed for the russian P-39 is 1041 Token. If you have this ammount of token, you cannot buy this plane.
If you go in the russian tech tree, the price displayed for the P-39 is 1487 Token


Plane - Store - Tech tree
P-39  - 1041  - 1487
XP-77 - 705  - 1007

There seem to be a 30% error for all premium price displayed in the store.

1487 - 1041 = 446
446 / 1487 = 0.2999

1007- 705 = 302
302 / 1007 = 0.2999

[SkyWolf__WM]

FirebirdUltima, on 08 August 2013 - 03:52 PM, said:

I have also seen a similar problem with the Russian P-39 and I think I know why.

There is a difference between the store and tech tree price of premium plane.

For exemple, In the store, the price displayed for the russian P-39 is 1041 Token. If you have this ammount of token, you cannot buy this plane.
If you go in the russian tech tree, the price displayed for the P-39 is 1487 Token


Plane - Store - Tech tree
P-39  - 1041  - 1487
XP-77 - 705  - 1007

There seem to be a 30% error for all premium price displayed in the store.

1487 - 1041 = 446
446 / 1487 = 0.2999

1007- 705 = 302
302 / 1007 = 0.2999

This appears to be math?

The only Math I know is enemy² + me = me+ smoking crater + Long Grind/suckiness X 3.14

[Tzar_Ivan]

Hey guys, we haven't been able to reproduce this one. If you are seeing different prices in the Tech Tree and store, please take screenshots which show the discrepency, and send us a ticket here:
support.worldoftanks.com

You can say in your ticket "For Ivan - Per Request." I will deal with it personally.

Thanks guys!

[b0uch3]

I can't seem to purchase an XFL-1.  I experience the same behaviour as already described. In fact, I can't make any purchase.
No idea how to screencap other than using my iPhone.

Edited by b0uch3, 09 August 2013 - 02:01 AM.

[FirebirdUltima]

I just logged to take the screenshot and the store and tech tree now display the same thing.

If I manage to reproduce the problem, I'll open the ticket with the screenshot.

[_HeatSeeker_]

b0uch3, on 09 August 2013 - 02:00 AM, said:

I can't seem to purchase an XFL-1.  I experience the same behaviour as already described. In fact, I can't make any purchase.
No idea how to screencap other than using my iPhone.

On your keyboard find the (print screen) or (prt sc) button, press this button a small box in the lower right of the screen will tell you your screen capture has been stored in the screenshots folder located in( C:\Games\World_of_Warplanes\screenshots )

Hope this helps

[Sgt_Anthrax]

Ticket entered with attached example screenshot for P-40-M105 token price discrepancy.

Sgt_Anthrax

[Silverlance]

Same issue attempted to purchase the P-39 but am experiencing the same above problem. have enough tokens but the purchase won't go through. The Russian Version of the P-39Q Airacobra does have the above mentioned cost 1487 in the tech tree but the Premium U.S. version cost for purchase is 1041. I have 1071 tokens trying to purchase the premium but no dice.

[Sheolraver]

You may want to see this too then Ivan. Ticket sent already. Ticket #AGD-397-61294 Had a reply on the 15th from I believe you Ivan.
http://forum.worldof...lane-purchased/

Edited by Sheolraver, 18 August 2013 - 10:01 PM.