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Failed to install


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lancix #1 Posted 08 July 2013 - 12:48 AM

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After hearing that WoWP has entered open beta, I decided to see how it is coming along.

After downloading the initial install launcher, I started to download the current patch as well.

I downloaded the entire patch (albeit I had to stop it a few times), and then the game started to apply it.

At 99% I get an install error and tells me to see the log to find out why, but I don't exactly know what log it is telling me to see.

After a few minutes of digging around I found WOWpLauncher Text Doc gives me a clue this maybe the file I am looking for.

I am hoping I can get an answer back soon about whether or not I can fix this.

Since I cannot attach the text file from the log, I will post the last 4 lines of the doc that say that there was a failure.

07/07/2013 20:38:40  ERROR: move file: "C:\Users\Becka\AppData\Local\Temp\wargaming.net\wowp\temp\wowp_00500.84553_00500.84552_client_na.patch\voip.dll" to "C:\Games\World_of_Warplanes\voip.dll"
system error: (0x20)"The process cannot access the file because it is being used by another process."
07/07/2013 20:38:40  ERROR: pkg file(id = 2): what="move file error", msg="name="C:\Users\Becka\AppData\Local\Temp\wargaming.net\wowp\temp\wowp_00500.84553_00500.84552_client_na.patch\voip.dll" name_to="C:\Games\World_of_Warplanes\voip.dll""
07/07/2013 20:38:40  ERROR: pkg file(id = 2): FAIL
07/07/2013 20:38:40  ERROR: Patch installation: FAIL

hathore #2 Posted 08 July 2013 - 01:58 AM

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Hi there,
The thread here may help you:
http://forum.worldof...van#entry223850
If that does not do the trick, please do contact support here:
support.worldoftanks.com
Thanks and good luck!




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